Housekeeping Supervisor

Company Description

Westgate Vacation Villas & Town Center Resort offers you an incredible opportunity to meet and share stories with guests from around the world who come to experience Central Florida’s world-famous theme parks and attractions. Enjoy the excitement and surroundings of our world-class resort, featuring award-winning attractions and restaurants. As part of Westgate Resorts, recognized by U.S. News as one of the Best Companies to Work For, you’ll be joining a team committed to excellence and creating unforgettable vacation experiences and supporting your career growth where you are or at 60+ resorts across the company.

Job Description

Embrace your natural leadership skills and thrive in a role where you can guide your team through the challenges and triumphs of a busy day. Don't let this opportunity slip away. Join our team and embark on a rewarding journey as a Housekeeping Supervisor. Apply now and take the first step toward a fulfilling career!

As a Housekeeping Supervisor, you will:

• Play a crucial role in ensuring that our guests experience the highest standards of cleanliness and comfort during their stay.
• Supervise and motivate housekeeping personnel, providing daily supervision, and ensuring adherence to service and productivity standards.
• Assign duties to staff and examine their work for accuracy, neatness, and compliance with policies and procedures.
• Communicate with guests and employees verbally and in writing, answering questions and providing clear direction.
• Inspects and prepare clean units before turning them to vacant and clean for guest occupancy.
• Assist in training and development of both existing and new staff members.
• Report engineering issues according to established company procedures.
• Respond promptly to guest requests and follow-ups, delivering top-notch customer service.

To excel in this role, you must embody our core values of integrity, passion, and a strong work ethic. These values are essential to our success, and we are looking for someone who shares our commitment.

Qualifications

In addition to your exceptional qualities, you must meet a few requirements:

• Must be able to lift 50 lbs. and work in outdoor weather conditions.
• Minimum of one year of experience as a Housekeeping Supervisor
• Valid Driver’s License
• Must be proficient in speaking, reading, and writing English. Must have basic to intermediate computer skills such as data entry, email management, and Microsoft Office (Excel, Word, and Outlook).
• Prior experience with HotSOS, property management system preferred.
• Westgate Resorts is a Smoke and Tobacco-Free workplace. Except where prohibited by law, applicants who smoke or use tobacco products will not be considered for positions at Westgate
• Required to pass a background check, drug test, and prove eligibility to work in the United States

Additional Information

Why Westgate?  

• Comprehensive Health Benefits – Medical, Dental, and Vision Coverage
• Paid Time Off – Vacation, Sick, and Personal Time to Recharge
• Paid Holidays
• 401(k) with Generous Company Match to Support Your Future
• Daily Pay – Access Your Earnings When You Need Them
• Family-Focused Benefits – Pregnancy, Parental Leave, and Adoption Assistance
• Wellness Programs to Support Your Well-Being
• Flexible Spending Accounts (FSA)
• Tuition Assistance to Help You Grow Your Career
• Military Leave
• Employee Assistance Program (EAP) – Support When You Need It Most
• Life, Disability, Accident, Critical Illness, and Hospital Insurance
• Pet Insurance for Your Furry Family Members
• Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
• Low-Cost Gym Membership
• NEW! David A. Siegel Legacy Scholarship – Up to $40,000 for Team Members’ Dependents
• Career Growth and Advancement Opportunities
• Community Involvement – Give Back and Make an Impact

Westgate Resorts is an Equal Employment Opportunity employer.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email with the job title and the location of the position for which you are applying.

This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.