Description

Our hotel is seeking a reliable, detail-oriented Housekeeping Supervisor to support daily housekeeping operations and ensure rooms and public areas meet our cleanliness and service standards. This role is ideal for a hands-on leader who motivates staff, communicates clearly, and maintains a positive, professional work environment.

Key Responsibilities

Team Support & Daily Operations

Lead and support room attendants, housepersons, and laundry staff throughout the shift
Assign room boards, monitor progress, and adjust workloads based on occupancy
Conduct pre-shift briefings and communicate priorities, updates, and expectations
Assist with training new team members on cleaning standards and procedures

Quality Control & Inspections

Inspect guest rooms, hallways, and public areas for cleanliness, presentation, and maintenance needs
Document deficiencies and ensure timely corrections
Verify room status and communicate updates to Front Desk and Housekeeping leadership
Support deep cleaning projects and special assignments

Guest Service & Communication

Respond promptly to guest requests and service issues
Maintain a calm, professional demeanor when handling concerns or escalations
Coordinate with Maintenance on work orders and room readiness

Inventory & Administrative Tasks

Monitor supply levels and restock carts and closets as needed
Assist with inventory counts and usage tracking
Maintain inspection logs, training checklists, and daily reports

Requirements

Qualifications

Previous hotel housekeeping experience required; supervisory experience preferred
Strong communication, leadership, and time-management skills
Ability to coach staff respectfully and maintain a positive team culture
Knowledge of cleaning procedures, chemicals, and safety standards
Flexible availability, including weekends and holidays

What We Offer

Competitive hourly pay
Paid time off and holiday pay
Health benefits including fully company paid medical, dental and vision
Employee discounts on hotel stays and amenities
Opportunities for advancement and cross-training

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