Description
A&K Railroad Materials Inc. is a national leader in supplying new and used railroad track materials. With sales offices and distribution facilities across the United States, we maintain a comprehensive inventory to support critical rail infrastructure. Our mission is to deliver innovative solutions and exceptional service that drive long-term industry success.Â
We are seeking a detail-oriented, customer-focused Bilingual Sales Administrative Assistant to join our Spring, TX team. This admin assistant role is ideal for someone who thrives in a fast-paced environment and wants hands-on exposure to sales operations, customer engagement, and order management. You will play a key role in supporting sales efforts, improving customer satisfaction, and ensuring accuracy across all sales processes. This admin assistant position works closely with both inside and outside sales teams to help drive efficiency and growth.Â
What you'll be doing:Â
- Answer and route incoming customer calls professionallyÂ
- Enter and manage quotes, orders, and customer data in internal systemsÂ
- Track orders and communicate shipping status with customersÂ
- Maintain and update CRM recordsÂ
- Assist with customer inquiries, issues, and resolutionsÂ
- Prepare quotes using internal tools and pricing structuresÂ
- Collaborate with inside and outside sales teams on customer needsÂ
- Learn product lines and inventory to better support business needsÂ
- Gather and report competitive market informationÂ
Requirements
What you bring to the table:Â
- Bilingual (English/Spanish) requiredÂ
- 1–3 years of administrative experience (preferably in a sales environment)Â
- Strong customer service mindset with proven experience supporting clientsÂ
- Excellent organizational, multitasking, and time management skillsÂ
- Effective written and verbal communication skillsÂ
- Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint)Â
Join a stable, growing organization with a national presence and a strong reputation in the industry. This role offers hands-on training, exposure to sales operations, and clear opportunities for advancement within a collaborative, team-oriented environment.Â
Benefits include Medical, dental, vision, 401(k) with company match, paid time off (PTO), tuition reimbursement, life insurance and more! Â Â Â
Schedule: Monday–Friday   Â
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