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Direct Credit Assistant

21st Mortgage Corporation
Posted 4 months ago, valid for 15 days
Location

Knoxville, TN 37902, US

Salary

$35,000 - $42,000 per year

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Contract type

Full Time

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Sonic Summary

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  • The Level 4 position involves answering incoming calls for the Direct Lending Department and assisting callers with their application process inquiries.
  • Responsibilities include entering new loan applications into TITAN, verifying their accuracy, and calculating Loan Estimate Fees for Land Home deals.
  • The role requires excellent customer service skills, attention to detail, and the ability to multi-task effectively.
  • Professional phone etiquette is essential, and the candidate must be organized and detail-oriented.
  • A minimum of 2 years of relevant experience is required, with a salary of approximately $40,000 to $50,000 per year.

Level 4

Responsible for answering incoming calls for the Direct Lending Department and assisting with any questions callers may have regarding the application process. Enter new loan applications into TITAN and verify applications for accuracy.
Calculate Loan Estimate Fees for Land Home deals, pull NADA valuations and order appraisals, when necessary. Provide excellent customer service to customers at all times.

Must be a detail oriented and an organized individual. Ability to multi-task while maintaining attention to detail and accuracy of data entry. Professional phone etiquette.

Business Unit -

21st Mortgage

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