Certified Pharmacy Technician

Job summary:

Supports and coordinates routine and moderately complex pharmacy support and operations activities to help ensure accurate, timely, and compliant day-to-day execution. Coordinates work across workflows by organizing tasks, tracking progress, updating records, preparing documentation, and supporting timely handoffs between teams. Applies working knowledge of operational procedures to identify issues, follow up on open items, and support resolution of defined exceptions within established guidelines. Communicates with internal partners and approved external contacts to clarify requirements, obtain needed information, and help maintain steady workflow execution. Maintains organized, audit-ready records and supports consistent service delivery by following quality, privacy, and process requirements.

Requirements:

• This job profile description is a standardized, non-contractual reference description and global reference tool provided for organizational consistency and talent architecture purposes across Cencora. It does not alter actual job duties, responsibilities, reporting lines, working conditions, grading, compensation, or other essential terms and conditions of employment.

• Actual duties and responsibilities may vary based on business needs, local requirements, and operational practices. Where a team member's role is governed by an employment agreement, local terms and conditions, prior job description or collective bargaining agreement, those documents shall prevail in case of any inconsistency. Mandatory local laws shall also prevail.

• Coordinates routine and moderately complex pharmacy support and operational activities by organizing work, monitoring progress, and helping maintain timely completion of assigned tasks.

• Tracks transactions, records, documentation, and open items across workflows to support accurate processing and effective handoffs between teams.

• Reviews submitted information and supporting materials for completeness, accuracy, and alignment with standard process requirements before routing or updating work items.

• Prepares, updates, and maintains system entries, trackers, case notes, and operational documentation to support accurate and audit-ready records.

• Communicates with internal partners and approved external contacts to confirm requirements, obtain missing information, and support resolution of routine and moderately varied issues.

• Identifies delays, discrepancies, missing information, and defined exceptions, and documents them clearly for follow-up, correction, or escalation.

• Supports process consistency and day-to-day team coordination by assisting with task distribution, status updates, knowledge sharing, and adherence to established procedures.

Education:

• High School Diploma/GED or equivalent experience required.

• Associate's degree in pharmacy, health sciences, healthcare administration, business, operations management, or a related field, or equivalent experience preferred.

• 3+ years of experience in pharmacy purchasing, inventory control, healthcare supply chain, pharmacy operations, or a related field required.

• Certification in pharmacy technician support, pharmacy operations support, or equivalent required.

What Cencora offers

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit https://www.virtualfairhub.com/cencora

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned

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