Global Demand Manager

We know touch - it's our only business. In fact, we invented the touchscreen over 50 years ago and haven't stopped since. Every 21 seconds, a new Elo touch screen is installed somewhere in the world. We obsess over details to exceed the highest quality standards.

Our sales approach begins by identifying customer demands before they become challenges. We’re committed to delivering customer success through our comprehensive expertise in software and technology. We don’t just sell things. We offer solutions to tomorrow’s challenges.

This is a key strategic planning position reporting to the Sr. Director of Global Supply Chain. The position will require a planning manager that can drive results in a fast paced and demanding growth environment, leveraging his/her strong interpersonal and analytic skills to drive measurable performance results. The ability to work cross functionally with Product Mgt. and Sales to develop and execute on a monthly forecast is key to success in this position, yielding improved operational performance, value/experience for customers and enhanced revenue/margin growth for the business. The ideal candidate must be comfortable in a “high octane” global environment. 

Responsibilities:

• Analyze data from multiple sources and communicate your conclusions clearly and succinctly to senior leaders.
• Accountable for working with Product Management, Sales, and Regional Demand Planners to develop and execute the North American demand plan and global consolidation across regions for focused products.
• Identify and resolve significant and/or critical supply-demand imbalances for focused products across all regions.
• Monitor trends impacting demand forecast accuracy. Develop and implement corrective action plans in response to significant variances to plan. Proactively communicate actionable items driving variances.
• Analyze, maintain, and report product availability, on time delivery, and constrained backlog data for focused products.
• Global conduit between Customer Service, Sales and Supply Team for order fulfillment.
• Coordinate with Product Operations Management for the development and execution of product transition planning for focused products.
• Other responsibilities and duties as assigned by manager.

Minimum Qualifications:

• Bachelor’s Degree in Business Administration or other related field from an accredited institution.
• At least 2-years’ experience in equivalent supply, purchasing, demand planning, IT analysis/design or other statistical analysis role.

Preferred Qualifications: 

• Concentration in Supply Chain Management is highly preferred.
• Experience in globally sourced and distributed products.
• Experience with data analytical tools for data discovery & modeling, visualization, and analysis.
• Experience implementing analytical, data-driven improvements to business operations.

Professional Skills & Competencies:

• Experience with SAP - Master Data, Production Planning, Material Management, and Inventory.
• Strong technical experience in materials requirements planning (MRP).
• Knowledge of project modeling, supply chain processes, and business forecasting methodologies.
• Exceptional interpersonal and communication skills.
• Advanced Microsoft Office suite software skills (Excel, Access, Word, SharePoint).

Physical Demands:

• Ability to lift to OSHA single person lift requirements.
• Ability to sit, stand, bend, or walk for prolonged periods of time.
• Ability to travel domestically and internationally.
• Must be able to work a standard full-time schedule.
• Must be able to work a hybrid schedule, in the Knoxville office on Tuesdays and Wednesdays.
• Ability to join evening calls with Elo’s Asia team.

Elo Touch Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Elo Touch Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Elo Touch Solutions expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Elo Touch Solutions employees to perform their job duties may result in discipline up to and including discharge.

Elo Touch Solutions offers a competitive total compensation package. Benefits include Health, Dental, Vision, Life Insurance, Paid Vacation, 401K, Long and Short-Term Disability, and Tuition Reimbursement. Starting compensation for this role typically ranges between $79,100 and $100,000 annually is commensurate with experience relative to the position and may vary based on candidate geographical location.