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NOC Support Technician

RCN Technologies
Posted 2 months ago, valid for a month
Location

Knoxville, TN 37902, US

Salary

Competitive

Contract type

Full Time

Health Insurance
Paid Time Off

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Sonic Summary

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  • RCN Technologies is seeking a motivated individual with a passion for wireless technology and problem-solving to join their team in downtown Knoxville.
  • Candidates should have at least 1 year of experience in cellular network device management, with a competitive salary based on experience and skills discussed during the interview process.
  • The role involves proactive monitoring, troubleshooting, and support of cellular network devices, requiring strong communication and organizational skills.
  • Employees will have opportunities for career growth, including shadowing team members and engaging with company leadership to enhance their professional network.
  • RCN Technologies offers a comprehensive benefits package, including health insurance, unlimited PTO after the first year, and a friendly work environment.

Early Career Opportunity 

Build Your Career with RCN Technologies 

Are you curious about technology, energized by solving problems, and excited to learn how wireless networks keep businesses connected? Are you looking for more than just a job—a place where you can grow, take ownership, and build a long-term career in technology? 

If so, we’d love to meet you. 

RCN Technologies is a fast-growing technology company headquartered in downtown Knoxville, Tennessee. We provide wireless networking solutions that help businesses stay connected wherever they operate. 

We believe customers should be able to #ExpectMore from their technology provider—and that starts with investing in our people. 

Whether you're beginning your technology career or transitioning into a new path, this role offers hands-on experience, real responsibility, and the opportunity to grow alongside a team that values learning, ownership, and exceptional service. 

Veterans are encouraged to apply. 


Our Core Values 

Our values guide how we work, how we grow, and how we serve customers every day. 

Enjoy the Journey 

We believe work should be meaningful and rewarding. We celebrate wins and create an environment where people enjoy coming to work. 

Embrace Development 

We invest in continuous learning and personal growth so every team member can build a lasting career. 

Extreme Ownership 

We take responsibility, follow through on commitments, and proactively solve problems. 

Stronger United 

We collaborate, communicate openly, and succeed together as one team. 

Create Wow 

We go beyond expectations to deliver exceptional experiences for customers and teammates. 

 

What You’ll Do 

As a NOC Technician I, you’ll help keep our customers connected by monitoring, supporting, and maintaining cellular network devices and services. 

  • Monitor and maintain cellular network devices and data services 

  • Troubleshoot technical issues and provide customer support 

  • Provision and configure cellular devices 

  • Support technical projects and initiatives 

  • Perform lab testing and systems maintenance 

  • Participate in training and continuous improvement efforts 

  • Collaborate with teammates to deliver exceptional service 

As our business grows, you’ll gain exposure to new technologies, projects, and responsibilities. 

 

Who Thrives Here 

We’re looking for people who are: 

  • Curious and eager to learn 

  • Accountable and dependable 

  • Clear and professional communicators 

  • Strong team players 

  • Detail-oriented and organized 

  • Adaptable in a fast-changing environment





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By applying, a Sonicjobs account will be created for you. Sonicjobs's Privacy Policy and Terms & Conditions will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.