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Patient Service Rep - University Oral Maxillofacial Surgery

University Physicians' Association
Posted 12 days ago, valid for 13 days
Location

Knoxville, TN, US

Salary

Competitive

Contract type

Full Time

Paid Time Off
Life Insurance

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Sonic Summary

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  • University Physicians' Association is hiring a full-time Patient Service Representative (PSR) for University Oral Maxillofacial Surgery at the UT Medical Center.
  • The role involves greeting patients, ensuring completion of necessary forms, maintaining patient information, and answering inquiries.
  • Candidates must have at least 6 months to 1 year of previous medical office experience and possess strong communication and organizational skills.
  • A full benefits package is offered, including medical, dental, vision, life insurance, and a 401k plan.
  • Dental experience is considered a plus for applicants.

Description

University Physicians' Association is seeking qualified applicants for a full-time Patient Service Representative (PSR) position for University Oral Maxillofacial Surgery located in the UT Medical Center.

Job duties include:

  • Greet patients in friendly and timely manner
  • Ensure that patients complete necessary forms required for the electronic health record and billing office
  • Maintain patient demographic and insurance information; verifies insurance eligibility and collects co-pays
  • Ensures good patient flow through practice by timely processing of patients as they arrive at front office
  • Answer patient inquiries regarding patient registration information or billing questions
  • Refers patient inquiries regarding medical care or treatment to medical assistant or physician
  • Schedules patients with appropriate physician
  • Document scanning into electronic health record
  • Other duties as assigned

Full benefit package available, including Medical, Dental, Vision, STD, LTD, Life Insurance, 401k, PTO, and more!

Requirements

  • Must have at least 6 months-1 year of previous medical office experience.
  • Strong communication skills, attention to detail, time management, and organization are critical to the overall success of the candidate.
  • Dental experience is a plus



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