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Patient Service Rep - UT Rheumatology

University Physicians' Association
Posted 24 days ago, valid for 19 days
Location

Knoxville, TN, US

Salary

$15 - $16 per hour

Contract type

Full Time

Paid Time Off
Life Insurance

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Sonic Summary

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  • University Physicians' Association is hiring a full-time Patient Service Representative (PSR) for a rheumatology office at UT Medical Center or UT Medical Center Halls.
  • Key responsibilities include greeting patients, managing patient forms, verifying insurance eligibility, and ensuring efficient patient flow.
  • The position requires strong customer service skills, attention to detail, time management, and organizational abilities, but previous medical office experience is not necessary.
  • A full benefits package is offered, including medical, dental, vision, life insurance, and a 401k plan.
  • The salary for this position is not specified, but candidates should be prepared to demonstrate relevant skills and a commitment to patient care.

Description

University Physicians' Association is seeking qualified applicants for a full-time Patient Service Representative (PSR) position for a rheumatology office located at UT Medical Center or UT Medical Center Halls.

Job duties include:

  • Greet patients in friendly and timely manner
  • Ensure that patients complete necessary forms required for the electronic health record and billing office
  • Maintain patient demographic and insurance information; verifies insurance eligibility and collects co-pays
  • Ensures good patient flow through practice by timely processing of patients as they arrive at front office
  • Answer patient inquiries regarding patient registration information or billing questions
  • Refers patient inquiries regarding medical care or treatment to medical assistant or physician
  • Schedules patients with appropriate physician
  • Document scanning into electronic health record
  • Other duties as assigned

Full benefit package available, including Medical, Dental, Vision, STD, LTD, Life Insurance, 401k, PTO, and more!

Requirements

  • Previous medical office experience is not required.
  • The candidate will need strong customer service skills, attention to detail, time management, and good with organization.



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