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Join the Team!
At the Outlaw Group, we believe in the adventure, and in living day to day, in what is real and in front of us. Not only do we seek to provide unforgettable experiences for our guests, but we encourage our employees to reimagine the best of Colorado’s outdoor spaces and urban areas. We are adventurers, innovators, and explorers, and we look for employees that share this same passion for life. We intend to grow together, testing the boundaries of what is possible, as we constantly consider new ways to challenge ourselves and industry standards.
Job Description:
AVA Rafting & Zip Line: Guest Service Staff
Location: Kremmling, CO. Idaho Springs, CO. Buena Vista, CO.
Work Season: Full time and Part Time, May 2026 to September 2026,
Relocation?: Would you be moving to Colorado for this summer gig? AVA does offer some employee living accommodations at Buena Vista and Idaho Springs Outpost.
Pay Rate: Starting pay for guest service agents is $15.16 / hr.
NO EXPERIENCE REQUIRED!
While we do prefer individuals with POS experience and guest services, we do provide training. If you are looking to mix it up a bit and add excitement into your career, then AVA is your perfect match! At AVA you will find plenty of adventure! Our team is a fun, insightful and dynamic bunch that work hard but have fun while doing so! We offer employment opportunities for the summer season! So, come be a part of the AVA Team if you are searching for a unique and unforgettable summer experience!
What You'll Do
Deliver exemplary guest service to satisfy and surpass guest expectations and to ensure a world-class experience.
Work as a proficient and effective team member
Accept and complete tasks - both routine and non-routine - in a timely manner as assigned by Asst Manager or Manager
Work with awareness of job requirements and daily task lists and maintain motivation to complete said tasks
Maintain positive attitude and sense of humor during long and busy work shifts
Communicate well with all co-workers and management
Check in and assist guests for rafting, lodging and rock climbing trips
Become proficient at using POS system for ringing up retail sales
Become proficient at using Adventure Office system for ringing up and checking rafting, lodging and activity sales
Ring up sales with accuracy to maintain a cash drawer
Complete end of day financial close for POS system
Employ strong sales skills and proactive demeanor to achieve photo and retail sales
Clean all Outpost facilities, including offices, retail space, guests and employee bathrooms, changing rooms
Clean Outpost cabins (Granite Outpost only)
Complete laundry tasks for cabin linens
Pick up trash around the Outpost
With assistance of managers, accept and tag new inventory
Maintain organized inventory storage and back-stock
Assist in maintaining and cleaning grounds, including but not limited to weeding, watering flowers, removing trash, cleaning campground and fire pits.
Help fit wet suits and jackets when necessary
Run/drive shuttles when necessary
What We Look For:
Strong understanding of guest service.
Customer Service/Communication Skills
POS systems experience.
Completion of High School level education or higher.
Why Apply Today?
Whether it's your love for the Rockies, soaking up the sun, meeting new friends, or trying something new – AVA offers all this while working at our Outpost(s)!
Apply on our job portal today!
https://theoutlawgroup.wd501.myworkdayjobs.com/en-US/theoutlawgroupcareers
If you are interested in joining the AVA Team this summer, then please apply today! AVA strives to deliver the very highest level of guest service while bringing awareness and understanding of the surrounding wilderness to our guests. As leaders in our industry, we set examples in safety, professionalism, outdoor skills and guest service, while providing low-impact environmental recreation.
AVA Rafting & Zip Line is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, protected veteran status or any other status protected by applicable law.
Learn more about this Employer on their Career Site
