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The Warehouse Technician I/II provides essential warehouse and distribution support by receiving, processing, testing, staging, and shipping equipment and inventory. This role is responsible for maintaining accurate inventory records, preparing orders for delivery or pickup, generating warehouse reports, and ensuring equipment is cleaned, organized, and ready for deployment. The position requires adherence to safety protocols, company policies, and regulatory requirements, along with the ability to operate warehouse tools and equipment, drive company vehicles, and work independently. Strong organizational skills, basic technical aptitude, and a customer-focused approach are key to success in this role.
General warehouse and distribution support
Prepare and complete orders for pickup or shipping
Receive and process CPE/warehouse stock and other miscellaneous deliveries; cleaning and prepare equipment
Perform warehouse inventory controls
Warehouse reports
Testing/staging equipment
Retail equipment
Adhere to and follow safety protocols
Other duties as assigned
What You Bring to the Table:
Ability to adhere to local, federal regulations and company policies
Ability to implement simple record keeping procedures
Ability to drive company vehicle in a safe and responsible manner
Ability to accurately measure distances, using tapes or other measuring devices
Ability to work independently
Ability to demonstrate courtesy and patience in customer relations
Knowledge of cable television products and service
Ability to comply with all company implemented safety procedures
Knowledge of and ability to use the following office equipment: computer, telephone, copier, fax, calculator, and stapler
Knowledge of basic mathematics and electronics
Ability to use the following hand tools: electric drills, hammers, wrenches, screwdrivers
Ability to work with small components and wires to make cable connections
Ability to maintain satisfactory driving record and have a valid driver's license, fork lift operation, hand truck operation, organizational skills
Physical Requirements:
Ability to bend and lift materials up to 75 lbs from floor level to a height of 6 feet to place them on shelves or on and off vehicles
Work performed in both climate‑controlled and non‑climate‑controlled environments, with potential exposure to heat, cold, dust, damp conditions, uneven surfaces, heights, and moving vehicles
Prolonged standing (50-70% of the time), walking, sitting, and driving required
Ability to safely climb and work from ladders for extended periods of time
Frequent reaching, pushing, pulling, climbing stairs and ladders, and using hands above and below shoulder level
Ability to bend, twist, kneel, squat, crawl, and maintain various body positions and perform fine motor tasks, forceful gripping (Ability to work with small components and wires to make cable connections), and limited keyboarding
Close vision, peripheral vision and ability to adjust focus and ability to differentiate between sizes and colors of wires
Education:
High school diploma or equivalent
We're Proud to Offer a Comprehensive Benefits Package Including:
401k retirement plan, with employer match
Insurance options including: medical, dental, vision, life and STD insurance
Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization
Floating Holiday: 40 hours per year
Paid Holidays: 7 days per year
Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws
Tuition reimbursement program
Employee discount program
*Benefits listed above are for regular full-time position
The base pay range for this position is $18.00-25.20 per hour, plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to Washington and may not be applicable to other locations.
Our Mission Statement:
* Take care of our customers
* Take care of each other
* Do what we say we are going to do
* Have fun
Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.
About Astound:
Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. Â We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world.
At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences.
Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve.
We offer a robust benefits package that includes rewards, recognition programs, and employee discounts—ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere.
