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Member Services Leader - La Crosse + Onalaska

La Crosse Area Family YMCA
Posted 5 days ago, valid for 17 days
Location

La Crosse, WI, US

Salary

$13 per hour

Contract type

Part Time

Employee Assistance

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Sonic Summary

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  • The Y is seeking part-time leaders to engage members, participants, and staff at their Houser branch in Onalaska and Dahl branch in La Crosse.
  • Candidates must have excellent communication skills and the ability to make solid decisions in emergency situations.
  • Shift availability includes weekdays from 4pm to 9pm and weekends with various shifts from 6:30am to 6pm.
  • The position offers a salary of $15 per hour and requires at least 1 year of relevant experience.
  • Benefits include a free adult Y membership, discounts on programs, a 403(b) retirement account, and a free Employee Assistance Program.
The Y is here for our community to provide a place for all to come and enjoy the facility and programming that we offer. In order to do this, we are looking for part-time leaders to help engage our members, participants, and staff. We are looking for candidates who are interested in working at either/both our Houser branch in Onalaska, and Dahl branch in La Crosse. 

Shift Availability:
Monday - Friday: Start times: 4pm/4:30pm/5pm - 9pm
Weekends: 6:30am - 12pm, 8:30am - 2pm, 12pm - 6pm, and 2pm - 6pm.

Responsibilities:
  • Perform excellent service to all members, staff, volunteers and guests

  • Address member and safety concerns as needed

  • Engage members/participants around the facility

  • Act as lead Member Services Representative in all situations


Requirements

  • Ability to address and make solid decisions in emergency situations

  • Excellent communication skills and willingness to build relationships

  • Maintain positive relationships with youth in the building and address concerns as needed


Benefits

  • FREE   adult Y membership (+ discount on Family Membership)
  • 50%   discount on Y programs
  • 403(b)   retirement account
  • 12%   retirement after 2 years and 1,000 hours per year
  • Free   Employee Assistance Program (EAP)

An Equal Opportunity Employer




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