Front Desk

Job DetailsJob Location: Lafayette, CO 80026Salary Range: $19.50 - $20.00 HourlyCompany Description:  Mountain View Pain Center is a comprehensive pain management and rehabilitation practice committed to treating the whole patient with compassion, innovation, and teamwork. We blend chiropractic care, physical therapy, pain management, and acupuncture to create individualized, evidence-based treatment plans that address pain at its source.  Our collaborative, patient-centered approach ensures every patient receives coordinated care from a multidisciplinary team working together towards the goals of restoring function, improving quality of life, and promoting long-term wellness. At Mountain View Pain Center, we believe healing happens best when providers communicate, support one another, and place the patient experience at the center of everything we do.    Position Summary:   Greet patients and visitors as they enter the clinic, making them feel welcome and assist with coordination of care using various software/database systems, confirming and scheduling appointments. Answers phones in a professional manner and assists callers with information as needed. Notifies medical personnel of their arrival as necessary, collect insurance information and payments if necessary, and take responsibility for keeping the front reception area clean and organized. Outbound calling to reschedule patient appointments when designated.  Essential Duties & Responsibilities:  Scheduling patients  Facilitate Uber rides for PI patients as needed  Answering phones  Making outbound calls to patients that need to be rescheduled  Collecting insurance information  Scanning Documents  Timely correspondence between departments  Minimum outbound re-schedule call attempts  Facilitate timely appointment transitions when patients have multiple appointments in one day  Other Duties  Ensure a clean and orderly reception area  Other administrative duties as assigned  QualificationsMinimum Experience & Qualifications:  High school diploma or equivalent  Customer service experience a plus  Must have proficient computer/typing skills  1 year experience as a receptionist  1+ years medical scheduling Bilingual (Spanish + English) Required  Reliable Transportation   Pay Range: $19.50 - $20.00/hr  Work Remotely: No  Job Type: Full-time  Work Location: Lafayette Clinic, 100% Onsite/In person    Benefits:  401(k) matching  Dental, Health and Vision insurance  Life insurance  Paid time off  Short- and Long-term disability  PTO plus paid holidays    Hours:  Monday-Thursday: 8:00AM to 12:00PM, 1:00PM to 5:00PM  Fridays: 8:00AM - 1:00PM