Patient Coordinator (50665)

Job DetailsJob Location: Southeast - Advanced Imaging Lafayette - Lafayette, LA 70508Position Type: Full TimeJob Shift: DayJob Category: Health CareCapitol Imaging Services, LLC   9821 Katy Freeway, Suite 715   Houston, TX 77024        At Capitol Imaging Services (Advanced Imaging Lafayette), we are seeking a full time compassionate, organized, and detail-oriented Patient Coordinator to join our imaging facility team. This role is essential in ensuring a smooth and supportive experience for our patients from the moment they schedule their appointment to the completion of their visit. The ideal candidate will have a strong understanding of the healthcare industry, a passion for patient care, and the ability to manage multiple administrative tasks efficiently. At Capitol Imaging Services, we believe in delivering not just high-quality diagnostic services, but also compassionate care. As a Patient Coordinator, you’ll play a vital role in making each patient feel seen, heard, and supported.   Key Responsibilities:   Patient Scheduling: Coordinate and schedule imaging appointments, ensuring optimal use of facility resources and timely patient care.   Insurance Verification: Confirm insurance eligibility and benefits prior to appointments; communicate coverage details to patients as needed.   Appointment Management: Monitor the schedule daily to identify cancellations and proactively backfill open slots to maintain efficiency.   Patient Communication: Serve as the first point of contact for patients—answering calls, responding to inquiries, and providing clear, empathetic guidance.   Data Entry & Record Keeping: Accurately input patient information into the electronic medical record (EMR) system and maintain up-to-date records.   Collaboration: Work closely with radiologists, technologists, and administrative staff to ensure seamless patient flow and coordination.   Customer Service: Provide a warm, welcoming environment for patients and their families, addressing concerns with empathy and professionalism.      Qualifications:   Experience: Minimum 1–2 years in a healthcare or medical office setting, preferably in radiology or imaging services.   Knowledge: Familiarity with medical terminology, insurance processes, and HIPAA regulations.   Excellent communication and interpersonal skills   Strong organizational and multitasking abilities   Proficiency in scheduling software and EMR systems   Attributes: Empathetic, patient-focused, dependable, and passionate about helping others.     Qualifications