Receptionist

Acadian Ambulance has an immediate full - time opening for a Receptionist at the Kaliste Saloom location. The selected candidate is responsible for all visitors, customers and incoming calls received at corporate headquarters. Additionally, receives and routes incoming deliverables, serves as a local runner utilizing a shared on-site company vehicle, and provides comprehensive facility and administrative support as part of a rotating front-desk team. 

This is an in-office position with a Monday through Friday schedule, from 8am - 5pm.

DUTIES AND RESPONSIBILITIES:  

1. Answer the main public phone line and follow protocol for directing calls.
2. Greet customers and visitors, announce arrivals to the receiving employee, and physically escort guests to their destination.
3. Receive, log, and route all incoming deliverables, including packages, legal service, and other receivables.
4. Participate in a front-desk rotation with team members to ensure continuous coverage of the lobby during business hours, lunches, and breaks.
5. Act as a local runner for the building, utilizing the pooled company vehicle (parked on-site) for daily drop-offs, mail runs, and pick-ups.
6. Order, receive, and manage inventory for office, break room, and cleaning supplies.
7. Enter and track facility maintenance requests for the building.
8. Manage office space and maintain the building calendar, including coordinating parking for large visitor groups, setting up beverage/hospitality stations, and resetting conference rooms after meetings (clearing trash, wiping whiteboards, pushing in chairs).
9. Organize catering for office lunches and meetings.
10. Perform ancillary scanning, data entry, and other administrative overflow tasks to support the Risk Management department.
11. Other responsibilities, as assigned.

QUALIFICATIONS:

1. High school education or equivalent.
2. Valid driver's license required to operate the shared corporate vehicle for runner duties.
3. Basic computer skills  and experience with business phone systems (ability to transfer calls and place callers on hold).
4. Understands patient privacy laws and the importance of confidentiality regarding legal documents.
5. Excellent communication and customer relation skills.
6. Problem solving abilities and possess strong organizational skills.
7. Ability to multitask , demonstrate a strong work ethic and work independently  as part of a collaborative team.
8. Ability to adhere to productivity goals and departmental guidelines.