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Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Revenue Operations Specialist
Location: Lafayette, LA (Corporate Office)
Schedule: Monday – Friday, Onsite
Department: Operations / Finance
Reports To: Revenue Operations Manager
Schedule: Monday – Friday, Onsite
Department: Operations / Finance
Reports To: Revenue Operations Manager
Position Summary
Spartan is seeking a detail-oriented and highly organized Revenue Operations Specialist to join our corporate team in Lafayette, Louisiana. This position plays a critical role in supporting the revenue cycle by ensuring accurate field-ticket processing, invoice generation, purchase-order reconciliation, and customer billing administration. The ideal candidate will thrive in a fast-paced environment, possess strong analytical and communication skills, and coordinate effectively with field operations, customers, and vendors.
This role serves as a key liaison between operations, accounting, and customers to ensure timely and accurate billing, payment processing, and operational support.
Essential Duties and Responsibilities
Revenue & Billing Operations
- Review, verify, and process field tickets for accuracy and completeness.
- Create and submit customer invoices in a timely manner.
- Manage OpenInvoice and customer ticketing systems, ensuring compliance with customer requirements.
- Track invoice status and resolve billing discrepancies.
- Monitor open tickets and coordinate with field personnel to obtain missing documentation.
Purchase Order & Reconciliation Support
- Reconcile purchase orders against field tickets and invoices.
- Verify pricing, quantities, and supporting documentation.
- Investigate and resolve PO discrepancies with customers and operations teams.
- Maintain accurate records of billing and reconciliation activities.
Accounts Receivable Support
- Assist with collections and follow-up on outstanding invoices.
- Work with customers to resolve payment delays and invoice disputes.
- Support month-end revenue reporting and documentation requirements.
- Maintain customer account records and billing files.
Vendor & Customer Coordination
- Communicate with vendors and customers regarding invoice status, documentation requests, and billing issues.
- Coordinate with district operations teams to ensure timely submission of tickets and supporting documents.
- Build strong working relationships with internal and external stakeholders.
Operational & Administrative Support
- Coordinate district travel arrangements and logistics as needed.
- Assist with operational reporting and administrative projects.
- Support special initiatives related to process improvement and revenue optimization.
- Perform other duties as assigned.
Qualifications
Education & Experience
- Associate's degree in Business, Accounting, Finance, or a related field preferred.
- Minimum of 2 years of experience in billing, accounts receivable, operations support, revenue management, or a related role.
- Experience within the oilfield services, industrial services, construction, or energy industry is preferred.
- Experience with OpenInvoice or similar customer invoicing platforms is highly preferred.
Knowledge, Skills & Abilities
- Strong attention to detail and accuracy.
- Excellent organizational and time-management skills.
- Ability to manage multiple priorities and meet deadlines.
- Strong problem-solving and analytical abilities.
- Effective written and verbal communication skills.
- Proficiency in Microsoft Office Suite, particularly Excel.
- Ability to work collaboratively across departments and with external customers.
- Experience with ERP systems and billing software is a plus.
Why Join Spartan?
At Spartan, we value teamwork, accountability, and operational excellence. This position offers an opportunity to make a direct impact on revenue generation, customer satisfaction, and business performance while working alongside a dedicated team in a growing organization.
Spartan is an Equal Opportunity Employer.
Somos un empleador con igualdad de oportunidades y todos los candidatos calificados recibirán consideración por el empleo sin distinción de raza, color, religión, sexo, origen nacional, estado de discapacidad, estado de veterano protegido o cualquier otra caracterÃstica protegida por la ley.
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