Sales Support Representative

Description

Position Summary

In need of a highly organized and detail-oriented Sales Support Representative for a growing bulk bag company to provide administrative and customer support to our Outside Sales Team. This position plays a key role in ensuring orders are processed accurately, and sales operations run efficiently.

Candidates with experience in accounting, bookkeeping, auditing, or other detail-oriented are encouraged to apply. This position requires strong analytical skills, data verification, accuracy, and exceptional attention to detail.

The ideal candidate will thrive in a fast-paced bullpen environment, possess excellent written and verbal communication skills, and can multitask while maintaining a high level of accuracy and professionalism.

Essential Duties and Responsibilities

· Provide administrative support to Outside Sales Representatives.

· Process customer orders accurately and efficiently; review and validate sales data for accuracy and completeness.

· verify pricing, quantities, and customer information before order entry.

· Maintain accurate customer records and sales documentation.

· Assist with preparing customer quotes, proposals, and sales-related correspondence.

· Serve as a liaison between customers, sales representatives, warehouse personnel, and management.

· Respond to customer inquiries regarding products, pricing, order status, and delivery schedules.

· Monitor orders from entry through delivery to ensure customer satisfaction.

· Review and validate sales data for accuracy and completeness.

· Investigate and resolve discrepancies related to orders, pricing, customer information, and inventory.

· Generate reports and assist with sales tracking and performance metrics.

· Maintain organized files and documentation in accordance with company’s policies and procedures.

· Support special projects and other administrative duties as assigned.

Requirements

Qualifications

· Previous experience in sales support, customer service, order processing, accounting, bookkeeping, auditing, data entry, or related administrative roles preferred but not required.

· Strong analytical and critical thinking skills.

· Exceptional mindfulness and commitment to accuracy.

· Strong verbal and written communication skills with the confidence to handle customer conversations by phone, email, and in person.

· Strong organizational and time-management abilities.

· Ability to multitask and manage competing priorities while meeting deadlines.

· Proficiency in Microsoft Office Suite, particularly Excel.

· Professional demeanor and customer-focused attitude.

· Ability to work independently while also contributing to a collaborative team environment.

Preferred Qualifications

· Associate’s or bachelor’s degree in business administration, Accounting, Finance, Marketing, or a related field but not required.

· Experience reviewing financial, pricing, or inventory-related data.

What We Offer

· Competitive salary with commissions after successful training.

· Health, dental, and vision insurance. Company paid life insurance with optional supplemental insurances.

· 401(k) retirement plans

· Vacation and sick time after one year and paid holidays.

· Family focused and team-oriented work environment.

If you are highly organized, detail-oriented, enjoy supporting a sales team, and excel in a fast-paced environment, we encourage you to apply.