Compensation Type
HourlyHighgate Hotels
Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
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With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.
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With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com
Overview
The Aesthetician is a key representative of the spa’s commitment to exceptional skincare and holistic wellness. This role delivers expertly tailored facial and body treatments with a deep understanding of skin health, premium product lines, and luxury-level guest service. The Aesthetician ensures each guest experiences restorative results, relaxation, and highly personalized care.
Responsibilities
- Perform a full range of advanced facial treatments, including cleansing, exfoliation, extractions, hydration therapies, anti-aging treatments, LED, microcurrent, and specialty enhancements according to spa protocols.
- Conduct detailed skin analyses to customize treatments based on guest concerns, skin type, lifestyle, and goals.
- Deliver all services with refined technique, gentle touch, and impeccable professionalism aligned with luxury standards.
- Be proficient in full body waxing.
- Provide expert guidance on skincare routines, product usage, and aftercare to support long-term skin health.
- Maintain full knowledge of all spa services, facial protocols, machines/technology, and premium skincare lines used within the spa.
- Ensure treatment rooms are pristine, well-stocked, and prepared for each guest, reflecting the spa’s high standards of cleanliness and ambiance.
- Uphold strict sanitation, health, and safety procedures always.
- Document guest preferences, service notes, and contraindications accurately in spa software systems.
- Educate guests on luxury skincare products and recommend personalized homecare regimens to enhance treatment results.
- Meet or exceed individual and team retail goals through authentic, knowledgeable recommendations.
- Participate in product knowledge sessions, brand trainings, and ongoing education.
- Collaborate with spa coordinators, massage therapists, and management to ensure a seamless and consistent guest journey.
- Support colleagues and maintain a positive, professional, and guest-focused team culture.
- Assist with spa events, promotions, VIP experiences, and seasonal treatment offerings as needed.
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- Sunday - Wednesday Coverage needed
- Pay is $16/hr + tips
Qualifications
- Must have up to date Hawaii State Beauty Operator License
- 1–2 years of experience in a luxury spa, high-end beauty environment, or five-star resort preferred.
- Proficiency with advanced skincare modalities such as microdermabrasion, LED light therapy, microcurrent, peels, and lymphatic techniques, oxygen machine, full body waxing.
- Strong knowledge of premium skincare ingredients, formulations, and treatment benefits.
- Exceptional communication, presentation, and guest-service skills.
- Flexible availability including evenings, weekends, and holidays.
- Polished appearance and elevated professional demeanor.
- Warm, intuitive, and guest-focused energy.
- Deep passion for skincare, wellness, and ongoing learning.
- Strong attention to detail and the ability to create a serene, nurturing environment.
- High level of discretion, emotional intelligence, and respect for guest privacy.
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