Regional Supervisor

REGIONAL SUPERVISOR (Southwest Supportive Services)

Summary: Responsible for the overall coordination of supportive services in Region V (Calcasieu, Cameron, Beauregard, Allen, and Jefferson Davis Parishes). Southwest Programs include Contingency Management, Family Services, Choices Program, DORS Programs, and Access Unit funded by Imperial Calcasieu Human Services Authority. In addition, the Regional Supervisor is responsible for planning, supervising, and implementing the most effective use of financial and human resources in meeting the programmatic and organizational goals of the Southwest Programs.

Position Type

Full Time, Exempt

Essential Functions

· Responsible for supervising program staff

· Manage personnel matters for the program in compliance with organizational policies, licensing, and funding source requirements

· Liaison for all funding sources and attends Annual ImCal Contract renewal

· Monitor staff orientation and in-service training in compliance with funding source requirements

· Develop and maintain an approved operational manual

· Coordinate the development of program goals and objectives and participate in the development of organizational goals and objectives

· Investigate all client and staff complaints

· Work on special projects with administrative staff

· Confer with the Regional Director regarding programs, policies, procedures and operational problems

· Prepare and monitor all program expenses to ensure that programs operate within the approved budget(s)

· Relay accurate information to direct service staff from supervisors’ meetings with the Regional Director

· Represent the agency in meeting with Office of Behavioral Health, community mental health centers, committees, community agencies and other public groups

· Provide ongoing monitoring of State and/or Federal requirements and contract terms

· Foster an environment that promotes development and professional growth of employees

· Carry out and document quality assurance activities and review use of program services

· Analyze, summarize and review data and prepare reports, requests and proposal for Imperial Calcasieu Human Services Authority and Annual VOASCLA National Data collection

· Participate in quarterly Safety Committee Meeting and complete Incident Report Summaries on the agency’s behalf

Competencies

1. Communication Proficiency

2. Accountability for Others

3. Balanced Decision Making

4. Leading Others

5. Flexibility

6. Initiative

7. Analysis of Data

8. Problem Management

Supervisory Responsibility Yes

Required Education and Experience: This position requires a Bachelor’s Degree in Human Service related field followed by at least 5 years of professional level experience providing mental health services. Management and administrative experience is desired and preferred

Physical Demands

While performing the duties of this job, the employee is frequently required to stand; walk; sit, use hands, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. While performing the duties of this job, the employee can sometimes be exposed to weather conditions. The noise level in the work environment is usually moderate.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Signatures

This job description has been approved by all levels of management:

Manager_____________________________________________

Volunteers of America South Central Louisiana, Inc. offers a comprehensive benefit package to include: Health, Dental, and Vision Insurance, 403-B Pension Plan, Short and Long Term Disability Insurances, Life Insurance, paid annual holidays, Vacation and Sick leave.

Equal Opportunity and Affirmative Action employer, Volunteers of America South Central Louisiana, Inc. considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, or any legally protected status. We will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship.