SDD - SERVICE DEVELOPMENT DIRECTOR

Freedom Behavioral Lake Charles is a rapidly growing psychiatric hospital proudly dedicated to delivering compassionate, high-quality care to adult and geriatric patients. We’ve built a positive, team-driven culture where supporting our patients—and each other—is at the heart of everything we do. Since opening our first facility in Magnolia, Mississippi in 2015, we’ve experienced exciting growth and now operate 12 locations across Louisiana, Texas, and Mississippi.

As we continue to expand, we are thrilled to grow our Lake Charles team in preparation for increasing our capacity to 46 beds—allowing us to serve even more members of our community with excellence and care.

Our employees are truly the heart of our success. Their passion, dedication, and compassion make a difference every single day, and we are committed to creating a workplace where everyone feels valued, respected, and empowered. We proudly support our team with competitive pay, opportunities for advancement, ongoing training and development, and a strong commitment to maintaining a healthy work-life balance.

If you’re looking for more than just a job—if you’re looking for a purpose, a supportive team, and the opportunity to truly make a difference—then Freedom Behavioral Lake Charles is the place for you.

POSITION SUMMARY:

The Service Development Director (SDD) is responsible for implementing business and marketing strategies that support the facility’s growth and service goals. This role develops and oversees strategic marketing plans, manages departmental budgets by territory, and ensures alignment with organizational objectives.

The SDD serves as a key liaison between referral sources and the hospital by gathering clinical information, conducting pre-admission screenings, and determining admission eligibility. They also assist patients and families in identifying appropriate care alternatives when hospital level-of-care requirements are not met, and communicate screening outcomes and recommendations in accordance with company policy.

In addition, the SDD plays an active role in community outreach and service development, promoting mental health awareness and prevention. They lead and support Service Development Representatives (SDRs), provide ongoing education and consultation, and build strong relationships with community partners to ensure a seamless continuum of care.

This position is focused on strengthening referral networks, expanding services, and improving overall outcomes and quality of life for individuals seeking mental health care.

PREFERRED KNOWLEDGE, SKILLS, AND/OR EXPERIENCE REQUIRED:

• Education: Bachelor of Science Degree in Marketing preferred, or Business Development Experience with
  a focus on healthcare.
  License: N/A
• Experience: A minimum of two (2) years experience in Sales or Development in healthcare and/or medical
  industry is required
• Proven experience in marketing/sales/customer service and or a clinical educator.
• Accustom using mobile tools and applications
• Acquired ability to observe goals as minimum standards and always strives to exceed minimum standards
• Proficient knowledge of tablets and smartphones

BENEFITS:

• Challenging and rewarding work environment

• Excellent staff to patient ratio
• Competitive Compensation
• Medical, Dental, Vision, and Prescription Drug Plan
• Generous Paid Time Off
• 401(K) with company match

Freedom provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or any other characteristic protected by federal, state or local laws.  This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

****All Applicants selected for employment will be required to undergo a post-offer drug test and federal background investigation.****