Wilderness Resort in Wisconsin Dells, Wisconsin is America's Largest Waterpark Resort! The Wilderness provides a fun, safe, and memorable experience to not only our guests but our employees as well! We are a family-owned resort that takes pride in ensuring guest satisfaction as well as treating out employees like family. We strive for excellence within our resort and hope to create long-lasting positive influence on the employees that join our team.
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The Housekeeper position is responsible for ensuring guest satisfaction with room cleanliness. Team members work together to ensure rooms are cleaned and prepared for the next guests in a timely manner.
This is a part- or full-time position with day and weekend availability.
Essential duties and tasks of the position include but are not limited to:
- Cleans guest rooms and guest areas, including making beds, dusting and vacuuming, cleaning bathrooms, replacing supplies, cleaning windows, mirrors, and patios.
- Clean guest suites in an allotted time period determined by management using the proper procedures and chemicals provided by management.
- Empties wastebaskets and empties and cleans ashtrays.
- Utilizes chemicals according to directions and familiarizes self with all material safety data sheets.
- Follows procedures concerning protection against blood borne pathogens.
- Ensures rooms are completed and signed off on within appropriate time frame.
- Practices safety procedures including bending, lifting, and safe use of equipment.
- Reports hazardous conditions in work area or equipment to management.
- Maintains a stocked, organized, and clean cart with sufficient supplies.
- Completely clean out housekeeping cart and storage unit from all trash and organize carts/storage units.
- Document and secures lost and found items.
- Communicates with guest in a professional and friendly manner.
- Keeps supplies ready by restocking housekeeping cart at end of shift.
- Upon discovering any damage to property, immediately fill out a maintenance request form and/or missing inventory form and submit to Manager.
- All other duties as assigned by management.
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