Built on service. Powered by people.

Impact exists because a small group of industry leaders believed companies in our space were doing it wrong. Many prioritized margins while the people doing the work and the clients relying on it became an afterthought. Impact was built differently: invest in great people, trust them to do great work, and deliver the kind of service clients remember. That approach helped us grow from a small office technology company into a national managed services provider, while remaining privately owned and people-first.

What makes Impact special is that growth has never come at the expense of the values that got us here. We continue to reinvest in our people, our capabilities, and the opportunities ahead so employees can grow alongside the business. We’ve built something special, but we’re far from finished. The people who join Impact now will help define what comes next.

Job Overview

The Accounts Receivable Manager is responsible for leading and optimizing Impact’s invoice-to-cash operations to ensure accurate billing, timely collections, and predictable cash flow. This role partners closely with Sales, Deal Desk, Customer Relations, and Finance to eliminate revenue leakage, resolve issues efficiently, and scale a disciplined AR operation. The ideal candidate is a people leader and process owner who brings strong ERP expertise, a data-driven mindset, and a passion for continuous improvement and automation.

Our North Star: Client Centricity

Responsibilities

Own and lead the end-to-end accounts receivable function, including billing, collections, cash application, and dispute resolution in a high-volume environment
Drive cash flow performance by improving cash conversion, forecasting accuracy, and visibility into AR health and risk
Establish and enforce a disciplined collections strategy and cadence while maintaining strong customer relationships
Ensure billing accuracy and timeliness, aligning invoices to deal structures, contracts, and approved terms
Lead process improvement and automation initiatives across AR workflows and systems to increase efficiency and scalability
Partner cross-functionally with Sales, Deal Desk, Customer Relations, and Finance to resolve issues and prevent downstream breakdowns
Develop, coach, and lead a high-performing AR team with clear KPIs, accountability, and performance expectations

Qualifications & Experience

7+ years of progressive experience in accounts receivable, billing, or finance operations
3+ years of experience leading or managing AR or cash conversion teams in a complex or high-volume environment
Strong expertise in collections strategy, billing operations, dispute management, and AR analytics
Proven experience driving process improvement, system optimization, and automation initiatives
Hands-on experience working with ERP systems, including Microsoft Dynamics 365 Finance & Operations, eAutomate, or similar platforms
Bachelor’s degree in Accounting, Finance, Business, or a related field, or an equivalent combination of education and relevant experience
Strong communication and cross-functional leadership skills with the ability to influence and align stakeholders

What Drives Impact

Our purpose is people. We empower them to innovate, grow, and succeed. That's how we change the world – one person, one company, one community at a time.

Behaviors define what our values look like in action. Leaders are expected to model them; teams are expected to live them:

Innovation: We embrace change because innovation lives outside the comfort zone.  
Passion: We are driven by purpose, fueled by passion, and obsessed with making an impact. 
Honesty: We are fiercely transparent and consistently honest. 
Fun: We fuel work with fun, knowing life's too short for boring.   
Low Ego: We champion ideas over titles, because brilliance knows no rank.  
One Team: We win as a team, we lose as a team, we are one team.

Compensation

The typical base salary for this role is $95,000-$105,000. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skillset, experience and training, licensures and/or certifications, and other organizational needs.

Impact may offer applicable incentive compensation plans depending on role and/or department.

Full compensation details can be discussed with an Impact Talent Acquisition team member at the start of the interview process.

Benefits We Take Pride In

5-year Tiffany & Co. Gift Card, 10-year Custom Rolex, 20-year $20,000 Check incentive rewards
Valuable time off with up to 20 days of PTO, 7 Paid Sick Days, 12+ paid holidays, and Paid Parental Leave
Development and growth opportunities with on-going training & continued education reimbursement
401(K) & retirement plans with complimentary financial advisory services
Comprehensive health, disability, life, dental, and vision plans

For more information, visit https://www.impactmybiz.com/careers/#benefits

Work Authorization & Immigration Sponsorship

Candidates must be authorized to work in the United States at the time of application. Immigration sponsorship may be considered in limited circumstances based on business need, cost, workforce planning, and applicable government requirements. Impact does not guarantee sponsorship for any visa category and may decline certain petitions based on associated costs or regulatory requirements.

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