Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.

JOB DESCRIPTION:

ABOUT ABBOTT DIAGNOSTICS:

The key to successful treatment and full recovery is often fast, accurate diagnosis. Abbott’s life-changing tests and diagnostic tools provide insights that enable smarter, faster decisions and transform the way the world is managing health.

Our pioneering technology spans the world of healthcare operations — with medical diagnostic instruments, tests, automation, and informatics solutions for hospitals, reference labs, blood centers, emergency departments, physician offices, and clinics.

Our location in Lake Forest, IL currently has an opportunity for a Senior Scientist, Technical Support

WHAT YOU’LL DO

Lead complex investigations, design changes, and on‑market product issue resolution to improve product availability.
Partner with cross‑functional teams to assess impact and deliver effective technical solutions.
Apply strong product, process, and operational knowledge using sound scientific and data‑driven methods.
Ensure adherence to Quality and Safety standards in all activities.
Plan and execute projects efficiently while documenting work to established procedures.
Anticipate and resolve customer issues through a deep understanding of product performance and clinical utility.
Communicate effectively across teams, mentoring others and aligning work to business priorities.

EDUCATION AND EXPERIENCE YOU’LL BRING

Required

Bachelor's degree required in a scientific/technical discipline.
6 years of experience in a related scientific/technical field.
Advanced degree(s) may offset required years of experience.

Experience You’ll Bring

Strong data analysis and systems experience
Project team experience, including leading or supporting complex initiatives
Knowledge of change control, investigations, and/or lab processes
Proven technical problem‑solving and root‑cause analysis skills
Experience mentoring others and collaborating cross‑functionally
Familiarity with statistical, project management, and Six Sigma tools
Exposure to diagnostics, immunoassay technologies, and/or operations (manufacturing or quality)
Customer‑facing experience resolving technical issues

WHAT WE OFFER

At Abbott, you can have a good job that can grow into a great career. We offer:

Training and career development, with onboarding programs for new employees and tuition assistance
Financial security through competitive compensation, incentives and retirement plans
Health care and well-being programs including medical, dental, vision, wellness and occupational health programs
Paid time off
401(k) retirement savings with a generous company match
The stability of a company with a record of strong financial performance and history of being actively involved in local communities

Learn more about our benefits that add real value to your life to help you live fully: www.abbottbenefits.com

Follow your career aspirations to Abbott for diverse opportunities with a company that provides the growth and strength to build your future. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.

The base pay for this position is

$78,000.00 – $156,000.00

In specific locations, the pay range may vary from the range posted.

JOB FAMILY:

Research and Discovery

DIVISION:

CRLB Core Lab

LOCATION:

United States > Lake Forest : CP01

ADDITIONAL LOCATIONS:

WORK SHIFT:

Standard

TRAVEL:

MEDICAL SURVEILLANCE:

SIGNIFICANT WORK ACTIVITIES:

Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Keyboard use (greater or equal to 50% of the workday)

Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.

EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdf

EEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf

Learn more about this Employer on their Career Site

Senior Scientist Operations