Restaurant Manager

Welcome to Destination Geneva National, home to our celebrated Lake Geneva restaurant group including turf kitchen + tap, a popular year-round dining venue overlooking Palmer's 18th green; the multi-award-winning Hunt Club Steakhouse in the historic Crane manor, the Paloma Cantina alongside GN's one-acre putting course, and Crafted Italia at Lodge GN. Here is your opportunity to join our dedicated and professional Food & Beverage leadership in setting the standards for exceptional service, exquisite cuisine, and a welcoming atmosphere that sets the stage for celebration.

JOB DESCRIPTION

We are seeking a dynamic and experienced Restaurant Supervisor or Manager to lead restaurant operations at one or more of our outlets. The ideal candidate will have a proven track record in restaurant management, exceptional leadership skills, and a passion for hospitality. Benefits include a competitive salary, profit-sharing potential, comprehensive health benefits package, paid time off, associate discounts and access to resort amenities (including complimentary golf), and opportunities for professional development and career advancement.

KEY RESPONSIBILITIES

• Oversee daily restaurant operations, maintaining the flexibility and team mentality to support other outlets as needed.
• Ensure exceptional service standards are consistently met and exceeded at all GN outlets.
• Manage indoor and outdoor dining operations, ensuring a seamless and enjoyable experience for all guests and members.
• Recruit, train, and mentor a high-performing team of front-of-house staff and support Culinary in recruiting for the kitchen.
• Foster a positive and collaborative work environment, encouraging professional growth and development.
• Cultivate a warm, welcoming, and professional atmosphere for all guests and members.
• Address and resolve guest inquiries and complaints promptly and effectively.
• Implement and oversee service protocols to ensure a consistent, high-quality dining experience.
• Develop and manage budgets, ensuring financial targets are met.
• Oversee inventory management, including ordering and cost control.
• Analyze financial reports and implement strategies to improve profitability.
• Manage special events and private functions that take place in the restaurants.
• Collaborate with the culinary team to create tailored menus for events and seasonal offerings.
• Ensure compliance with health, safety, and sanitation regulations.
• Maintain all operational licenses and permits.
• Implement and monitor safety protocols to ensure a safe environment for guests and staff.

QUALIFICATIONS

• Minimum of 2 years of experience in restaurant management, preferably in a luxury or resort setting.
• Proven leadership skills with the ability to manage and motivate a diverse team.
• Financial acumen and experience in budget management a plus.
• Exceptional communication and interpersonal skills.
• Ability to thrive in a fast-paced, dynamic environment.
• Passion for delivering outstanding guest service.
• Flexibility to work evenings, weekends, and holidays as required.

PHYSICAL REQUIREMENTS

• Ability to stand and walk for extended periods (8+ hours per shift).
• Must be able to lift and carry up to 25-50 lbs (e.g., supplies, inventory, small equipment).
• Frequent bending, reaching and kneeling to access storage areas, take inventory, and assist staff.
• Ability to use hands and arms like handling paperwork, operating POS systems, and light food prep if needed.
• Must be comfortable working in a fast-paced, hot, and noisy environment, including kitchens and dining areas.

BENEFITS

• Competitive salary and performance-based incentives.
• Comprehensive benefits package for full-time/year-round staff, including health, dental, vision, short-term disability, and life insurance; pet insurance; and a 401k retirement plan.
• Paid time-off for full- and part-time associates.
• Option for pay-as-you-earn with Dayforce Wallet.
• Opportunity to work in a stunning resort setting with access to recreational facilities.
• Encouraging and supportive work environment that values creativity and teamwork.
• Potential for professional growth within a dynamic hospitality organization.
• All seasonal and year-round staff receive benefits including complimentary golf, discounts at our dining facilities and Pro Shop, reduced greens fees for your foursome, special hotel rates for friends & family, monthly associate golf tournaments, fitness center discounts, and more.