Receptionist

Salary

Overview

ReceptionistPay Range: $16.44 - $18.44 / hour/hour (plus experience credit)Earn more with prior experience!Now Offering a Gas Allowance Benefit for Full Position

Don’t just look for a job — find a career.

Apply today to join the team at Elderwood of Uihlein at Lake Placid, located in beautiful Lake Placid, NY — home of the 1980 Olympics. We are seeking a highly organized and compassionate Receptionist to support our residents and staff. This is a full-time position.

Elderwood at Uihlein at Lake Placid – Benefits

• Gas Allowance Stipend

• Newly renovated building

• Tuition Assistance Program for clinical career tracks

• Shift differentials

• Comprehensive benefits package

• Employee referral program

Position Overview: Receptionist

Elderwood is seeking a friendly, organized, and reliable receptionist to join our team. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to multitask effectively. As the face of our company, you will play a crucial role in creating a warm and professional environment for our clients and visitors. In addition to administrative tasks, our receptionists represent Elderwood in a friendly, helpful and positive manner. They are an integral part of daily life for residents and guests.

At Elderwood, our Mission is People Caring for People. Our values of Integrity, Collaboration, Accountability, Respect & Excellence are at the core of everything we do.

We strive to not only be the partner of choice for our residents, their families and community players – but also for our valued employees. We welcome you to join us. 

Responsibilities

Essential Job Functions

Core Values

• Consistently demonstrates Elderwood Senior Care Core Values:

  • Integrity: Builds trust by honoring commitments and maintaining the highest standards of honesty and ethical conduct.

  • Reverence for the Individual: Treats residents, families, staff, and visitors with kindness, compassion, respect, and dignity; anticipates both spoken and unspoken needs.

  • Teamwork: Actively collaborates with others to promote innovation, problem-solving, cooperation, and high-quality service.

  • Passion for Excellence: Upholds high standards and shows respect and loyalty to residents, families, coworkers, and the organization.

Reception & Administrative Support

• Answers phones and greets visitors in a friendly and professional manner; ensures needs are addressed or referred to appropriate staff.

• Sorts, forwards, and distributes mail, including mail for discharged residents.

• Performs typing, copying, and general clerical duties.

• Manages conference room reservations and maintains records for guest tickets and special events.

• Distributes employee paychecks.

• Utilizes electronic timekeeping systems accurately.

• Receives and records monies from dietary staff for staff dining room sales.

Resident & Facility Support

• Transports residents as directed by supervisors, management staff, or the Administrator.

• Delivers newspapers to residents.

• Treats all residents with respect and kindness while observing resident rights at all times.

• Exhibits the highest level of customer service toward residents, staff, and visitors.

Professional Standards & Compliance

• Maintains confidentiality and privacy of resident information at all times.

• Arrives to work on time, works scheduled shifts consistently, and maintains reliable transportation.

• Adheres to facility dress code and wears name badge at all times.

• Follows all safety rules and practices to ensure the safety of residents, staff, and visitors.

• Demonstrates knowledge of facility policies and procedures and the ability to reference them as needed.

• Performs all duties in accordance with service excellence standards and organizational goals.

Engagement & Continuous Improvement

• Attends facility meetings, staff meetings, and required or preferred in-service trainings.

• Demonstrates flexibility and adaptability in response to changing priorities and operational needs.

• Contributes ideas to improve resident care quality, productivity, and job satisfaction.

• Performs other duties as assigned by management staff or the Administrator.

Skills & Competencies

• Strong problem-solving and decision-making skills

• Excellent customer service orientation

• Clear and effective communication skills

• Strong organizational skills

• High attention to detail

From

Up to

Qualifications

Qualifications:

• Minimum of 16 years of age required
• HS diploma or equivalent preferred

• Experience with answering multi-line phone lines.

• Office experience and good typing skills required. Proficiency in Microsoft Office programs preferred.

• Knowledge of office machines and equipment preferred.
• This position requires regular interaction with residents, coworkers, visitors, and/or supervisors. In order to ensure a safe work environment for residents, coworkers, visitors, and/or supervisors of the Company, and to permit unfettered communication between the employee and those residents, coworkers, visitors, and supervisors, this position requires that the employee be able to read, write, speak, and understand the English language at an intermediate or more advanced level.

EOE Statement