Client Technology Specialist I

Join our team!

What We Offer

At Palm Beach State College, you will discover a place where ideas come to life and the heartbeat of a county begins. By joining us, you will be exposed to professionals from across the U.S. and abroad who are the strivers, reinventors, explorers, and influencers dedicated to developing talent that fills the most needed workforce roles. As the Panthers, we embrace a community of belonging, caring, and connection for our students and employees. We seek creative individuals to help PBSC fulfill its mission of inspiring hope, advancing skills, and transforming lives.

About this role

What a day of a Client Technology Specialist I looks like:

• Performs equipment installations including multimedia and AV technology. Sets-up computers and multimedia equipment for special presentations.

• Analyzes technical problems with multimedia systems and equipment, and performs repairs on equipment and machinery.

• Provides accurate and timely updates on service requests. Escalates a customer inquiry or problem to the next level of response as required.

• Performs technical set-up for video, audio and multi-image presentations and provide technical support. Installs wiring and cabling systems such as CCTV, AV, computers, and digital displays.

• Provides support and troubleshoots all types of computer based hardware, software and peripherals including AV and multimedia systems.

• Provides support and technical services to departments, other campuses, off-site locations and college-based functions that may require travel.

• Functions in an on-call capacity for response to hardware, software, and network systems repair needed during normal business hours or instances where the college is closed.

• Transports materials and equipment to, from and within storage areas and operating areas.

• Provides consultation and assistance regarding specific matters within area of expertise. Acquires knowledge of other staff duties and serve as a backup, as necessary.

• Performs other job-related duties as assigned.

We’d love to hear from you if you have the following:

Education and Experience:

• High school diploma or GED with additional training related to the position

• One year of related experience

Knowledge of:

• Microsoft Office Professional or similar applications

• PC fundamentals, basic networking concepts, PA systems, AV control systems, and multimedia systems

Skilled in:                

• Attention to detail while maintaining effective time and task management

Ability to:

• Set-up and operate multimedia equipment

• Install and troubleshoot PC hardware and software, and MS Windows operating system

• Organize and prioritize multiple, competing priorities to maximize personal and team effectiveness

• Effectively communicate verbally and in writing on a regular basis with internal and external customers, build relationships, manage customer expectations and take responsibility for a high level of service

Licenses, Registration, Certifications, or Special Requirements:

• Regular physical attendance required

• Valid Florida driver’s license

Preferred, but not a must:

Knowledge of:

• CompTIA A+

• Microsoft Technology Associate (MTA) – Windows Operating System Fundamentals

Work Environment and Physical Demand:

• Lift, carry, push, pull, install or remove objects weighing 20 to 49 pounds

• Reach and grasp objects

• Stoop, bend, kneel, crouch, or crawl

• Stand for extended periods of time

• Use of video display terminal

• Use of manual dexterity and fine motor skills

• Communicate information orally and in writing

• Receive and understand information through oral and written communication

• Proofread and check documents for accuracy

• Work with equipment or perform procedures where carelessness may result in injury

• Experience exposure to uncomfortable work environment due to extreme temperature, noise level, and other conditions

• Operate a motor vehicle

• Work a fluctuating work schedule

Wait, there is more!

• Culture: Be part of an inclusive, Panther First environment where every role has a purpose, and employees have a sense of belonging.

• Education Benefits: Tuition fee waiver at PBSC, tuition reimbursement, degree recognition award, educational leave, and more. Public Service Loan Forgiveness institution.

• Health and Wellness: Medical, dental, vision, disability, life insurance, parental leave, and more.

• Generous Time Off: Vacation, sick leave, holidays, and spring and winter breaks offering additional paid time off.

• Panther Perks: Potential remote or hybrid opportunities, wellness programs, and apps related to stress management, nutrition, meditation, and more.

• Professional Development: Leadership programs, professional learning workshops, and more.

• Retirement Investments: State retirement plan options and voluntary 403(b) and 457 plans.

READY TO APPLY? Here's your application preparation!

Please review the following information to apply for a position at Palm Beach State College:

• Carefully review the minimum qualifications advertised for the available position, as only applicants meeting the minimum requirements will be considered.

• Background Check/ Drug Screen may be required based on the specific requirements of the position for which the application is being submitted. Employment is contingent upon passing a drug test and completing a criminal background investigation.

• An essential goal of the Office of Human Resources is to respond to all applicants once a selection is made. Please take notice of the position closing date advertised. Whenever positions are filled, the Office of Human Resources responds to all applicants who have submitted applications.

• The College conducts its employment activity within the State of Florida except for occasional brief and temporary pre-approved periods related to college travel.

Application Deadline