- Manage assigned exterior restoration projects from assignment through completion.Â
- Ensure adherence to insurance carrier and TPA requirements related to exterior damage evaluation, estimating, and photo documentation.
- Prepare and review exterior estimates, ensuring scope accuracy, pricing integrity, and defensibility.Â
- Source, vet, and manage subcontractors across exterior trades including roofing, siding, gutters, windows, and related exterior repairs.
- Schedule and monitor subcontractor performance to ensure quality, safety, and timeliness.Â
- Track job costs on assigned projects and flag margin concerns to the General Manager.
- Serve as the primary day-to-day point of contact for customers on assigned projects.
- Coordinate with internal teams to ensure clean handoffs between interior and exterior scopes of work.
- Maintain documentation and quality control practices per company standards.
- Ensure compliance with all company policies, safety procedures, and applicable local and state regulations.Â
- High School Diploma or equivalent; (College coursework or degree in Construction Management or a related field preferred).
- Minimum of 3 years of experience in exterior construction, roofing, or insurance restoration.Â
- Experience managing exterior-only insurance repair projects preferred.
- Valid Driver’s LicenseÂ
- HAAG Certification or equivalent exterior damage evaluation training preferred.
- Working knowledge of insurance carrier and TPA documentation and photo requirements.
- Proficiency with Xactimate or similar estimating software.
- Strong organizational and time-management skills.
- Detail-oriented with a focus on documentation accuracy and compliance.
- Ability to work independently in a lean, fast-moving environment.
- Strong communication skills with customers, subcontractors, and internal stakeholders.
- Ability to analyze job costs and make decisions to protect profitability.
- Ability to manage multiple projects simultaneously.
- Ability to conduct customer and subcontractor discussions professionally.
- Ability to perform basic mathematical calculations and financial reviews.
- Ability to complete required documentation and reporting accurately.
- Ability to lift up to 70 pounds.
- Ability to access roofs and exterior elevations safely.
- Ability to see, hear, and communicate clearly.
- Body position abilities include:Â Standing, walking, climbing ladders, sitting, crouching.
- Body movement abilities include: Bending, reaching, lifting, carrying, and drivingÂ
Working conditions will include job sites in varying weather conditions, including extreme heat and cold, as well as some work performed in office or climate-controlled environments. This position will require travel within the assigned market and physical access to exterior work areas, including roofs.Â
- We are the nation’s largest ServiceMaster franchise company with 26 locations and growing across US
- The culture! We work together – openly and cross-functionally because it enables us to build relationships, learning together and winning as a team.
- Great Benefits! We offer medical, dental, vision, 401(k) match, Â along with other supplementary plans. Our PTO package helps you have that work/life balance.
- Restoration industry is growing rapidly and so are we! Â
- We have year-round work that’s steady and consistent.Â
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