Company Overview

Advanced Vision Technologies (AVT) Advanced Vision Technologies is a specialized contact lens laboratory with extensive real-world experience, offering expert consultation to meet even the most challenging contact lens needs. Our team excels in crafting innovative designs for premium GP Contact Lenses and Specialty Soft Contact Lenses. We are dedicated to empowering Optometrists and Ophthalmologists by providing exceptional products, supplies, support, and educational resources to help their practices thrive. Website: Advanced Vision Technologies (AVT)

Benefits

Comprehensive medical, dental, and vision coverage for employees and dependents, paid time off, nine paid holidays, additional paid time off for your birthday, life insurance, short-term and long-term disability insurance, 401(k) retirement plan with company match, employee assistance program (EAP), Costco membership, employee discounts through LifeMart, company employee events, and more.

Job Overview

The Design Consultant plays a vital role in guiding customers to select the most suitable contact lens designs for their patients while upholding quality standards, achieving business objectives, and promoting the company's commitment to exceptional customer service. This role involves advising customers on product features and fitting parameters, helping to enhance contact lens fittings. Additionally, the Design Consultant collaborates with the Operations teams to align strategies and support organizational goals.

Schedule: 8:00am – 4:30pm MT Location: Lakewood, CO Facility

Essential Responsibilities and Duties (other duties may be assigned):

Facilitate consultations and process order requests via phone, fax, email, or online order forms.
Assist customers in selecting appropriate products based on their specific requirements.
Respond to inquiries regarding pricing, warranties, and product details.
Provide professional advice to customers (doctors) on contact lens fitting, care, and maintenance, including related solutions and accessories for ocular health.
Calculate empirical fitting parameters for new patient orders using measurements obtained by the customer.
Suggest revisions of design parameters to alleviate issues relating to fit or vision correction.
Communicate with customers, staff, and managers to continuously improve our front-end processes.
Assist in validation of new products.
Assist in evaluating lens issues.
Act as the product expert, offering guidance and support to internal teams such as production and customer service.
Maintain and update consultation tools for accuracy and efficiency.
Identify opportunities for process improvements to enhance operational efficiency.
Attend industry conferences and events to stay informed on specialty lenses and optical innovations.
Maintain a high level of product knowledge and understanding of contact lens design.
Collaborate with other departments and promote teamwork within the WAVE Eyecare and OCULUS teams to deliver quality service, productivity, and business results.
Support Wave Eye Care customers utilizing WAVE’s topography-based lens design software.
Maintain advanced product knowledge, keeping abreast of market trends, regulatory changes, and advancements in contact lens design and ophthalmology.
Demonstrate and uphold company values and fundamentals in all customer and internal interactions.
Other duties as assigned

Qualifications

Proficient with the lens design and order entry software
Four-year college degree in relevant science or engineering field preferred
Two years of contact lens experience preferred
Strong understanding of optics, geometry, and contact lens design concepts
Contact lens design experience preferred
Understand business systems and contact lens design concepts
A proactive approach to problem-solving with strong decision-making skills
Analytical and data-driven approach to problem-solving, with strong decision-making abilities.
Effective communication skills for report generation and stakeholder collaboration
Basic knowledge of lab equipment and its applications
Highly organized with the ability to prioritize tasks efficiently
Exceptional customer service skills with a teamwork-oriented mindset.
Professional demeanor and a strong work ethic
Proficiency in Office 365

Physical demands and work environment

While performing the duties of this job, the employee is regularly required to sit, talk and listen to customers or colleagues.
Ability to travel approximately 5% of the time to other company sites/labs, industry tradeshows and events.

Scope and changes

The job description is not intended to cover every single requirement of the job and that the company reserves the right to change job duties at any time.

The anticipated close date of this job requisition is July 31, 2026.

Please note, Advanced Vision Technologies will conduct ongoing screenings of applications on a first come, first-serve basis; as soon as we determine to have a qualified pool of applicants, this position may close quickly and without notice.

Learn more about this Employer on their Career Site

Design Consultant, Contact Lens