Quality Improvement Specialist

JOB DESCRIPTION SUMMARY: 

The Quality Improvement Specialist leads quality improvement activities across Jefferson County Public Health (JCPH) and leads initiatives to foster a culture of quality. This position is house within the Center for Strategy and Excellence and serves as an internal consultant to all public health work areas, working with staff at every level to understand processes, identify areas for improvement, and guide teams through meaningful changes to improve efficiency, cost, and quality. This role is also responsible for building the standards, systems, and staff capacity to foster and sustain a culture of quality through continuous improvement.   

SCHEDULE: 

This full-time, standard position has the flexibility to work either Monday-Thursday, or Monday-Friday. This position is hybrid, with in-office work as needed.     

COMPENSATION:  

Hiring Range: $70,000- $85,000 USD annually 

Compensation will be determined based on education, experience and skills. 

BENEFITS: 

Jefferson County offers a generous benefits package that supports your personal and professional life. Benefits include medical, dental, and vision insurance; paid time off and holidays, including a starting bank of 40 hours of PTO for new hires; retirement matching; wellness programs; tuition reimbursement; flexible schedules; remote work options; and more. For more information, click here for our Total Rewards summary.   

ESSENTIAL DUTIES: 

• Quality Improvement Project Leadership: Apply consistent quality improvement QI and human centered design methods to lead teams in quality improvement cycles that are impactful, efficient and repeatable.  

• Implement standards and practices: Develop and operationalize organizational quality improvement guidance, frameworks, and continuous improvement priorities.  

• Reporting and Evaluation: Create the reporting and monitoring systems needed to evaluate improvements. Synthesize and communicate results of quality improvement initiatives and offer recommendations for continuous quality improvement. 

• Build Staff Capacity and Culture: Champion quality improvement through department initiatives that bring visibility, excitement, and motivation to quality improvement. Provide regular training, coaching and guidance to staff and leadership to promote the skills to effectively participate in quality improvement activities. 

• Cross-Functional Collaboration: Partner with departmental leaders as a subject matter expert to support the development and implementation of strategic initiatives and improvements, as assigned. 

QUALIFICATIONS: 

Research shows that women and other underrepresented and historically marginalized groups tend to apply only when they check every box in the posting. If you are reading this and hesitating to click “apply” for that reason, we encourage you to go for it! A true passion and excitement for making an impact is just as important as work experience. 

Minimum Qualifications:  

Experience: 3 years of professional experience in roles related to quality improvement, project management, change management, organizational development, or similar work. 

Education:  Bachelor's degree in a related field (public administration, public health, business, organizational psychology, or similar). 

*Note: An equivalent combination of education and experience is acceptable. 

Preferred knowledge, skills and abilities: 

• Lean Six Sigma Certification (Black Belt)  

• Project management experience; credentials such as PMP, CAPM, or PRINCE2 are a plus 

• Experience applying human centered design to improve services, processes, or programs 

• Certification in change management (Prosci, CMMP, or others) 

• Experience conducting cost–benefit, cost-effectiveness, or return-on-investment (ROI) analyses. 

Qualities of Successful Candidates  

• Excellent communication, collaboration, and facilitation skills. 

• Exceptional ability to build rapport, trust, and psychological safety rapidly across diverse staff groups.  

• Strong coaching skills with the ability coach up; motivation to develop the capacity of others.  

• Ability to succeed in a complex public sector environment.  

• Strong sense of accountability; ability to be self-directed. 

• High tolerance for ambiguity and change.  

Additional Job Information: 

• A valid Colorado driver’s license is required for positions that drive on County Business in either a county or personal vehicle within 30-days of hire or beginning to serve as an intern or volunteer. 

• Offer of employment is contingent upon successful completion of criminal history, motor vehicle report, education verification, and/or references for all positions. 

Accommodations Statement: We encourage people with disabilities to apply and are committed to providing reasonable accommodations throughout our hiring process. For assistance with applications, interviews, or other hiring-related accommodations, contact careertalent@jeffco.us. This contact is for accommodation requests only and cannot provide application status updates. 

APPLICATION: 

Qualified applicants are encouraged to apply.  

All applicants must submit an online employment application by 11:59PM on the posted cut-off date. Follow this link to apply now: Jefferson County Colorado Career Opportunities 

• A resume and cover letter submitted with your application is encouraged but will not substitute for the information requested on the application.  

• Current Jefferson County employees must apply through their employee profile in Workday. 

• In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. 

Applications are reviewed for minimum qualifications listed in the qualifications section of the job bulletin, and applicants are contacted directly by the hiring team if selected. To view the status of your application, please log into your candidate portal.    

For more details on the recruitment process, please visit: https://www.jeffco.us/1860/FAQs 

Questions? Contact the Jefferson County Recruitment Team at 303-271-8420 or CareerTalent@Jeffco.us