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Restoration Crew Chief

SERVPRO of Lakewood
Posted a month ago, valid for 22 days
Location

Lakewood, NJ, US

Salary

$25 - $30 per hour

Contract type

Full Time

Health Insurance
Paid Time Off

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Sonic Summary

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  • The Restoration Crew Chief position at SERVPRO® requires at least 1 year of experience in cleaning, restoration, or construction.
  • The role involves coordinating and performing production processes, managing customer satisfaction, and supervising restoration technicians.
  • A valid driver's license and a high school diploma or GED are preferred for applicants.
  • The position offers competitive compensation along with benefits such as health insurance, paid time off, and performance-based bonuses.
  • Physical demands include the ability to lift up to 100 pounds with assistance and work in various environments, including tight spaces.
Benefits:
  • Bonus based on performance
  • Dental insurance
  • Free uniforms
  • Health insurance
  • Paid time off
Benefits
  • Competitive compensation
  • Superior benefits
  • Career progression
  • Professional development
And more!
 
As the front-line representative of the SERVPRO® brand, the Restoration Crew Chief demonstrates the company’s Here to Help® commitment to customers and clients. This is done by coordinating, monitoring, and performing work activities on projects to successfully fulfill service needs and facilitate a positive customer experience.
 
Key Responsibilities
  • Coordinate and perform production processes as scheduled and ensure quality control 
  • Manage the customer and client experience and overall customer satisfaction tracked with online reviews
  • Communicate clear expectations to restoration technicians and supervise their activities 
  • Document a detailed and accurate job file to support the services provided 
  • Manage labor and consumable item usage on assigned projects
  • Communicate with restoration project manager and office staff on project progress and issues
Additional Responsibilities:
  • Communicate and follow all OSHA guidelines for job safety
  • Manage assets by protecting and using equipment and materials properly
  • Coach and train restoration technicians
  • Perform labor activities
 
Position Requirements
  • Valid driver’s license
  • High school diploma/GED (preferred)
  • At least 1 year of experience in cleaning, restoration, or construction
  • IICRC certification a plus, not required
 
Skills/Physical Demands/Competencies
  • Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
  • Ability to climb ladders, work at ceiling heights, work in tight spaces (i.e. crawl spaces, attics)
  • Ability to repetitively push/pull/lift/carry objects
  • Ability to work with/around cleaning agents
 
Each SERVPRO® Franchise is Independently Owned and Operated. 
 
All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise.  Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever.  All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws.  All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them.



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