About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.Ā Ā Ā Ā Ā Ā Ā Ā Ā
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Located on the southeastern coast of the pristine island of LÄnaāi, lies the secluded retreat of Four Seasons Resort LÄnaāi, an oceanfront destination offering travelers a curated, personalized island escape. The five-star, five-diamond Resort offers outdoor restaurants, including Nobu LÄnaāi, a kidās club, Tennis Garden, cultural programming, beach and pool with spacious seating areas nestled among tropical gardens, Hawanawana spa and luxury retail boutiques. Built on lava outcroppings, the award-winning Jack Nicklaus-signature golf course features ocean views on every hole. Island activities, many managed by Four Seasons include sunset sails and whale watch tours, horseback riding, sporting clays and archery, biking, hiking, and aerial adventures at Lanai Adventure Park or learn about Hawaiian wayfinding at the on-site observatory.NOBUĀ SERVERĀ
The Four SeasonsĀ ResortĀ LÄnaāiĀ is lookingĀ forĀ aĀ ServerĀ who sharesĀ a passion for excellence and who infusesĀ enthusiasm into everything they do.Ā OurĀ teamsĀ have the opportunity toĀ shape our guest experience by providing exceptional knowledge of the ResortĀ and exemplifying the Golden Rule in each interaction.Ā Work authorizationĀ required.Ā
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NOBUĀ LÄNAāIĀ
Set cliff side overlooking a protected marine preserve, NOBUĀ LÄNAāIĀ offersĀ sweeping panoramic views and innovative Japanese cuisine. Drawing upon Chef Matsuhisa's classical training as a sushi chef in Tokyo, his life abroad in South America and his travels around the world, his culinary style blends classical techniques with exotic global flavors. NOBUĀ LÄNAāIĀ showcasesĀ signature new-style Japanese cuisine, as well as new creations infusing local ingredients. Sip a signature cocktail in the lounge, take a seat at the sushiĀ barĀ or enjoy dinner at one of the outdoor tables. Inspired by the simplistic lines found in Japanese architecture and a palette rich with teak timbers and meticulous wood detailing, the decor easily blurs the lines between interior and exterior space as diners gaze upon the sand and waters ofĀ HulopoāeĀ Bay, often referred to as one of Hawaiiās most beautiful beaches.Ā
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WHAT YOUāLLĀ DOĀ
A Server delivers a welcoming and engaging dining experience by greeting guests, introducing them to the restaurant, and providing attentive, professional table service. This role includes offering menu guidance, accommodating special requests,Ā maintainingĀ properly set and clean tables, and responding to guest needs with courtesy and efficiency to ensureĀ a high levelĀ of satisfaction throughout the meal.Ā Responsibilities include, but are not limited to:Ā Ā Ā Ā Ā
AnticipateĀ guest needs,Ā ascertainĀ satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests.Ā Ā Ā
Welcome guests and deliver attentive, professional service throughout the dining experience while collaborating closely with the restaurant team andĀ supportĀ staff.Ā
Provide a warm introduction to the restaurant by guiding guests through menu offerings, explaining the restaurant concept, services, and daily specials, offering water service, and ensuring tables are properly set andĀ maintained.Ā
Describe and guide guests through food and beverage selections with engaging, detailed explanations of ingredients, flavor profiles, origins, and preparation methods.Ā
Accurately enter guest orders and special requests into the pointāofāsale system; coordinate with the kitchen to ensure proper timing of courses; and verify completed dishes for accuracy and dietary requirements.Ā
Ensure guest needs are met to promote overall satisfaction,Ā maintainĀ accurateĀ guest information in the reservations system, promptly clear used items, reset tables as needed, and provide thoughtful recommendations.Ā
Respond to guest inquiries, concerns, and special requests promptly, courteously, and professionally toĀ maintainĀ a high levelĀ of guest satisfaction.Ā
Close guest checks accurately by processing cash and credit card transactions and handling adjustments, voids, or complimentary itemsĀ in accordance withĀ established procedures.Ā
Perform setup, breakdown, and cleaning of tables and service stationsĀ in accordance withĀ restaurant standards.Ā
AndĀ More!Ā
WHAT TOĀ BRINGĀ
Successful candidate mustĀ possessĀ legal work authorization in United StatesĀ
The hospitality business functions seven (7) days a week, twenty-four (24) hours aĀ dayĀ and scheduled days and times may vary based on need. Holidays and weekends availability isĀ required.Ā
Required by the Hawaii State Department of Health to obtain a Tuberculous (TB) clearance cardĀ and Hawaii Food Handlerās CardĀ
Maui Liquor Card Preferred, but notĀ requiredĀ Ā Ā Ā Ā
Ability to stand for extended periods,Ā lift upĀ to 50Ā lbs, and push/pull as needed during shiftsĀ Ā
Maintains a guestāfocused mindset with strong interpersonal and communication skills, effectively upsells to enhance the guest experience, andĀ demonstratesĀ strong attention to detail while keeping a clean, organized, and wellāstocked workspaceĀ
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JOIN OUR āOHANA & ENJOYĀ OUR AMAZING BENEFITS:Ā
Hourly Rate:Ā $18Ā
100% Employer contributed Medical, Dental, and VisionĀ benefitsĀ
Competitive wages and other benefits (Retirement Plan, Wellness Credit,Ā etc) as well as Paid Time Off & Holiday PayĀ
Inclusive and diverse employee engagement & recognition events all year-roundĀ
Complimentary stays and exclusive discounts at Four Seasons WorldwideĀ Ā
ComplimentaryĀ Employee Meals &Ā Dry Cleaning for Employee UniformsĀ
Owner subsidized on-island housing, inter-island airfare to Oahu and other resourcesĀ
Comprehensive learning and development programs to help you master your craftĀ
Energizing Employee Culture where you are encouraged to be your true self!Ā
And so much more!Ā
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We look forward to receiving your application!Ā Ā
Please note that due to theĀ large numberĀ of responses we receive, only candidates being considered for the above position will be contacted for an interview.Ā
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Learn more about whatĀ it'sĀ like to work at Four Seasons Resorts Lanaāi, visit us:Ā
Twitter:Ā https://twitter.com/FSLanaiĀ
Facebook:Ā https://www.facebook.com/FourSeasonsResortsLanaiĀ
Instagram:Ā https://www.instagram.com/fslanai/Ā
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