About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Located on the southeastern coast of the pristine island of Lāna’i, lies the secluded retreat of Four Seasons Resort Lāna’i, an oceanfront destination offering travelers a curated, personalized island escape. The five-star, five-diamond Resort offers outdoor restaurants, including Nobu Lāna’i, a kid’s club, Tennis Garden, cultural programming, beach and pool with spacious seating areas nestled among tropical gardens, Hawanawana spa and luxury retail boutiques. Built on lava outcroppings, the award-winning Jack Nicklaus-signature golf course features ocean views on every hole. Island activities, many managed by Four Seasons include sunset sails and whale watch tours, horseback riding, sporting clays and archery, biking, hiking, and aerial adventures at Lanai Adventure Park or learn about Hawaiian wayfinding at the on-site observatory.

SPA RECEPTIONIST

The Four Seasons Resort Lāna’i is looking for a Spa Receptionist who shares a passion for excellence and who infuses enthusiasm into everything they do. Our teams have the opportunity to shape our guest experience by providing exceptional knowledge of the Resort and exemplifying the Golden Rule in each interaction. Work authorization required.

HAWANAWANA SPA

Hawanawana Spa, with a line-up of exclusive world-class spa brands including Eminence, Knesko, OSEA, Shankara and HydraFacial, offers a menu comprising a careful selection of treatments, combining tradition with innovation. Offering an holistic relaxation experience for guests – Four Seasons Resorts Lana’i also features two fitness and yoga facilities – both with fabulous ocean views. Guests looking to add fitness to their wellness regime can explore our comprehensive fitness and yoga programs that include Personal Training, Kettlebell Power, Full Body Conditioning, Core Conditioning, Tai Chi, and Anti-Gravity Yoga (Aerial Yoga).

WHAT YOU’LL DO

Hawanawana Spa invites you to join our team as a Spa Receptionist, where your passion for wellness and exceptional service will contribute to creating a serene, luxurious experience for our guests. The Spa Receptionist is responsible for greeting guests and managing all aspects of their spa journey—from arranging appointments to coordinating arrivals and departures. This role ensures a smooth, welcoming, and relaxing environment, maintaining the highest standards of service and professionalism in every interaction. Responsibilities include, but are not limited to:

Warmly greet all guests and provide a welcoming atmosphere throughout their spa visit

Schedule and confirm spa appointments, ensuring accurate and timely coordination

Assist with guest check-in and check-out processes in a courteous and efficient manner

Respond to guest inquiries both in person and via phone or email with professionalism and care

Maintain detailed knowledge of spa treatments, products, and amenities

Collaborate with therapists and other team members to support seamless service delivery

Uphold cleanliness, organization, and tranquility of the spa reception area

Demonstrate strong communication skills and a genuine passion for guest care

And More!

WHAT TO BRING

Successful candidate must possess legal work authorization in United States

Ability to stand for extended periods, lift up to 30lbs, and push/pull as needed during shifts

Weekend and Holiday availability required.

Prior experience in a spa or hospitality environment is preferred

JOIN OUR ‘OHANA & ENJOY OUR AMAZING BENEFITS:

Hourly Rate: $25.39

100% Employer contributed Medical, Dental, and Vision benefits

Competitive wages and other benefits (Retirement Plan, Wellness Credit, etc.) as well as Paid Time Off & Holiday Pay

Inclusive and diverse employee engagement & recognition events all year-round

Complimentary stays and exclusive discounts at Four Seasons Worldwide

Complimentary Employee Meals & Dry Cleaning for Employee Uniforms

Owner subsidized on-island housing, inter-island airfare to Oahu and other resources

Comprehensive learning and development programs to help you master your craft

Energizing Employee Culture where you are encouraged to be your true self!

And so much more!

We look forward to receiving your application!

Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.

Learn more about what it's like to work at Four Seasons Resorts Lana’i, visit us:

Twitter: https://twitter.com/FSLanai

Facebook: https://www.facebook.com/FourSeasonsResortsLanai

Instagram: https://www.instagram.com/fslanai/

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

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