Dutch Wonderland EMT Supervisor

Roles and Responsibilities: 

Supervisory Duties: 

• Supervise the daily operations of the EMT, First Aid and/or Safety teams,along with any other assigned departments 

• Lead by example, attitude, and as a representation of Dutch Wonderland’s core values 

• Act as an approachable mentor and coach to all assigned team members 

• Become knowledgeable of performing the essential duties of all EMT positions and backfill these positions when needed 

• Participate in all aspects of supervision of assigned employees, including hiring,orientation, training, performance coaching, and discipline. 

• Ensure that all required meal and other breaks are being given in accordance with PA law 

• Assist with team scheduling and timekeeping activities 

Departmental Duties: 

• Exemplify and maintain the Total Safety culture and work ethic set by the leadership team 

• Maintain SOPs and local protocols 

• Assist with accident investigations of guest and employee incidents, as needed. 

• Maintain First Aid, Injury & HSE files and ensuring accurate documentation while upholding confidentiality 

• Provide quality patient care and emergency medical treatment to individuals of all ages in the pre-hospital setting, as per scope of practice by State law and by Medical Director approved protocols 

• Respond to emergency and non-emergency calls to provide efficient and immediate care to critically ill and injured persons 

• Determine the nature of the illness or injury and administer treatment decisions based on appropriate protocols, techniques, resources, and equipment available to treat the illness or injury 

• Examine and evaluate patients to determine necessary care 

• Maintain accurate documentation for patient care and condition, for all emergency medical treatments provided  

• Ensure EMS call and treatment documentation is sent to the appropriate receiving hospital/medical facility 

• Communicate with other healthcare team members to ensure continuity of care and coordination of services 

• Assist with routine maintenance, inventory, cleanliness, and readiness of First Aid Office; inspect other equipment for functionality and keeps the office organized.  

• Maintain a safe, clean and well stocked environment for patients 

• Understand and comply with safety and infection control procedures 

• Maintain composure under high pressure and emergency situations and delegate as necessary while maintaining communications with Park management 

• Assist in maintaining OSHA compliance and documentation in all related areas. 

• Oversee and perform inspections at various Park sites to verify compliance with Park safety standards 

• Maintain patient confidentiality and perform all care with respect for patient rights 

• All other duties assigned by leadership 

Education & Experience:  

• High School diploma, GED, or equivalent; Equivalent work experience will also be considered 

• 3+ years of previous field, ambulance and/or hospital work experience in an emergency care setting required. 

• Current EMT Certification/License in the state of PA

• NREMT Certification preferred 

• Current CPR Certification 

• Current Basic Life Support (BLS) Certification 

Language: Ability to read, write, and speak fluent English; Spanish or other bilingual language skills are a plus. 

Requirements: 

• Must be at least 18 years of age to comply with PA Child Labor Laws 

• Ability to work flexible schedule, including evenings, weekends, and holidays 

• Valid driver’s license and a good driving record 

• Maintain thorough knowledge of current EMT standards of care, equipment use, and function. 

• Practical knowledge of rescue and emergency medical principles, practices, and techniques. 

• Practical knowledge of handling bloodborne and/or airborne pathogens. 

• Ability to operate emergency vehicles in a safe and efficient manner. 

• Ability to understand and carry out verbal and written instructions. 

• Ability to maintain composure in a high-stress work environment or emergency. 

• Ability to analyze situations quickly and objectively to determine safe and proper courses of action; ability to problem-solve and take initiative. 

• Ability to perform invasive advanced medical procedures, per level of certification, during emergencies. 

• Ability to file reports using a computer and EMS software. 

• Ability to handle confidential information in a sensitive manner. 

Physical Requirements: 

• Ability to stand, walk, stoop, twist, kneel, bend, squat or reach above shoulders 

• Ability to remain on feet for majority of the workday 

• Ability to carry, push, pull, lift, and hold objects weighing 30 pounds or more 

• Ability to lift patients of varying weights and sizes  

Working Conditions: 

• Subject to a variety of stressful emergency situations involving people or property 

• Frequent exposure to the variable outside temperatures, including high heat, cold, direct sun, humidity, dust, rain, snow, ice, and other weather conditions 

• Frequent exposure to constant repetitive motion, high noise levels, flashing lights, vibrations, and heavily populated environments