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Lancaster, OH
Operations Systems Manager/ Business Systems Manager and Development for a Lighting Company in the US (Home Based Full Time)

Operations Systems Manager/ Business Systems Manager and Development for a Lighting Company in the US (Home Based Full Time)

Virtual Coworker

Posted 8 days ago, valid for a month

Lancaster, OH 43130, US

Competitive

Full Time

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Sonic Summary

The position involves building and maintaining the company's Operations Manual and creating high-level process documentation, detailed SOPs, and employee training manuals.
Candidates are expected to design and improve workflows across all departments, develop scalable systems to enhance efficiency, and assist with recruiting and onboarding new team members.
The role includes managing projects, ensuring deadlines are met, and organizing company documentation and internal processes while coordinating communication between departments.
Additional responsibilities involve researching and implementing new software, building AI-powered workflows, and assisting with CRM management and customer communication workflows.
The job requires a minimum of 3 years of experience and offers a salary of $70,000 per year.

• Build and maintain the company's Operations Manual.

• Create high-level process documentation, detailed SOPs, employee training manuals, and a searchable knowledge base.

• Design and improve workflows across every department.

• Develop scalable systems that reduce manual work and increase efficiency.

• Assist with recruiting, onboarding, and training future team members.

• Manage projects and ensure deadlines are met.

• Organize company documentation and internal processes.

• Coordinate communication between departments.

• Research and implement new software and business tools.

• Build AI-powered workflows and business automations.

• Assist with CRM management and customer communication workflows.

• Create reports, dashboards, and KPI tracking.

• Continuously identify inefficiencies and recommend improvements.

• Work directly with ownership to turn ideas into documented, repeatable systems.

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