Shipping Supervisor

Overview

Johnstone Supply, North Americas leading wholesale distributor of HVACR equipment, parts, and supplies has a great opportunity to join our team. Over the last seven decades Johnstone has grown into the industry leader with over 470 distributor branches and 6 distribution centers throughout North America. We work with some of the largest companies in the world, including Daikin/Goodman, Honeywell, Emerson, Johnson Controls, Google and Fujitsu, to provide contractors with world class products, technical expertise, and quality service.

Now is the best time to join Johnstone Supply. Relationship-building is the key to our success, and it shows in everything we do. The Power of Johnstone is everyone who works with us. Our customers, our partners, and our people. Johnstone is growing, and so can you.

Responsibilities

Position responsibilities:

• Ensures Johnstone stores receive the Right Product at the Right Time and in the Right Condition by: monitoring the daily order-filling workload and directing labor needs; checking shipping documents for accuracy; answering questions related to the Shipping department; coordinating emergency or unusual shipments with truck lines; and ensuring Distribution standard operating procedures are followed.
• Ensures a safe work environment by: observing and coaching employees; removing potential safety hazards; maintaining a clean work area through a clean as you work process; and participating as a permanent member of the Safety Committee.
• Maintains department staff by: conducting interviews in the hiring process and making recommendations; overseeing the training of new employees and cross training of existing employees; coaching, counseling, and disciplining employees as necessary; and conducting mid year progress performance reviews as well as annual performance reviews.
• Maintain department payroll through use of ADP.
• Ensures that Distribution Center Employees have the appropriate training support to be successful in their individual roles and provides on-going coaching and professional development. 
• Ensures established performance standards and budgets are met by reviewing weekly, monthly, and quarterly reports and taking necessary actions.
• Maintains communication between employees and supervisors by conducting department meetings.
• Communicate daily warehouse staffing with fellow supervisors and makes recommendations for handling volume of work.
•  Maintain Distribution Building integrity through lock up procedure and securing building at days end as well as handling minor building maintenance when needed or applicable.
• Ensure end of day system close out process is performed nightly.
• Actively involved with Distribution Center’s carrier base including timely communication, monthly service reviews, and daily communication on issues that negatively impact the Distribution Center or its customer base. 
• Works closely with the facility and/or department trainer – reviewing discrepancies, identifying training needs of staff, and issuing timely follow up with associates.
• Maintains equipment servicing including daily equipment checks, battery watering procedures are followed and ensures that all necessary equipment repairs are made timely.
• Ensures that all lift equipment drivers are tested on the machinery prior to issuing use approval.

Johnstone Supply believes that each employee's contribution should not be limited by the assigned responsibilities. Therefore, it is our expectation that each employee will offer his/her services wherever and whenever necessary to ensure the success of our endeavors.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Education and/or Experience: High school diploma or general education degree (G.E.D.); five + years related experience and/or training; or equivalent combination of education and experience. Bachelor’s Degree highly preferred.

Job Specific Knowledge, Skills and Abilities:

• • Knowledge of aspects related to the shipping of products in distribution industry.
  • MHE (OP, Reach and EPJ)
  • Working knowledge of Microsoft Excel and other Office applications.
  • Knowledge of human resource management principles, including hiring, training and orienting, coaching, and evaluating employees as well as providing discipline when necessary.
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
  • Problem-solving skills: listening to, interpreting, and meeting the needs of others; diagnosing and rectifying problems.
  • Ability to plan, organize, and direct the activities of subordinates.
  • Ability to develop efficient work procedures.
  • Ability to attend to details.
  • Ability to listen to others to identify concerns and needs.
  • Ability to communicate with others in order to influence attitudes and actions.
  • Skill in facilitating open lines of communication.
  • Ability to communicate information across different individuals, departments, and external parties.
  • Ability to complete paperwork and necessary documentation.
  • Ability to work with others in a team-based environment.
  • Ability to lead others in meeting Company goals and standards.
  • Desire to support and meet the needs of customers, other employees, and the Company as a whole.

Johnstone Supply is strongly interested in hiring a great candidate that exhibits work behaviors & values that are conducive to building and maintaining a strong and effective company culture. These behaviors include:

Physical Demand

While performing the duties of this job, the employee is required to sit, stand, and walk on a concrete floor for much of the workday. The employee is regularly required to reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl. The employee is frequently required to lift and carry and/or move up to 50 pounds and required to lift more weight with mechanical assistance or the assistance of team members. For driving duties (if applicable), employee is required to sit for long periods of time and can experience bouncing and vibration. The individual is frequently required to talk or hear. Special vision requirements are near vision, distance vision, peripheral vision, and color vision.

Company Values

We’re also interested in hiring a great candidate that holds these values so we can further build a strong company culture: 

• Safety: Always prioritizes safety, both at work and at home, while ensuring those who work for you work safely.
• Customer Focused: Take the perspective of those we serve, anticipate their needs, and responding quickly.
• One Team: We win together by collaborating with each other, focusing on the common goal, and leveraging the strengths of the team.
• Own It: Take the initiative, act with a sense of urgency and pride, do things right the first time, and always act with integrity.
• Innovate: Embrace and create change that drives continuous improvement and customer-valued solutions.

Benefit Overview

At Johnstone Supply, we recognize that our employees’ growth, well-being, and success drives the company’s success. We offer a competitive wage, in addition to health and wellness benefits including medical, dental, vision coverage, and options for supplemental care. We provide the resources you need to take charge of your well-being, including:

• Competitive Paid Time Off (PTO)
• Safe Harbor 401(k) – 100% employer match up to 5% of base pay and immediate vesting
• Holiday pay – we recognize and pay our employees for 7.5 holidays per year
• Paid Parental Bonding Time
• Employer subsidized medical, dental, and vision plans
• Employer paid life insurance and short-term disability
• Voluntary long-term disability, accident, critical illness, and hospital indemnity insurance
• 24/7 Access to virtual care/telehealth options
• Health Savings Account (HSA) with employer contribution; Flexible spending accounts (FSA)
• Wellbeing program with opportunity to earn reduced medical costs
• Employee Assistance Program (EAP) for you, and your family
• Tuition reimbursement
• Employee referral bonus program
• Employee service milestone recognition program

We understand that our employees are the cornerstone of our success. Our commitment to continuous improvement & investment in our people is only matched by our commitment to superior customer experience.

EOE & E-Verify Participating Employer.

Compensation

$60,000 to $80,000