Senior Center Manager

Job DetailsJob Location: Hyannis MA - Hyannis, MA 02601Position Type: Full TimeSalary Range: $0.01 - $0.01 SalaryTravel Percentage: NoneAbout Us Join a mission-driven healthcare organization dedicated to delivering compassionate, high-quality care to individuals navigating substance use and behavioral health challenges. Our teams work collaboratively to improve patient outcomes and restore hope in the communities we serve. Strong operational leadership is essential to supporting our clinical teams and ensuring patients receive the care they deserve. The Role The Senior Center Manager role oversees daily clinic operations, staff leadership, patient experience, and operational performance to ensure high-quality, efficient care delivery. Reporting to the Area Manager, you will lead center teams, monitor performance metrics, and help drive operational excellence across your assigned locations. What You’ll Do Oversee day-to-day operations of assigned outpatient center Monitor patient flow, clinic performance, and patient experience Lead staff meetings, performance reviews, and team development Ensure compliance with regulatory requirements and organizational policies Manage scheduling, staffing patterns, and operational resources Analyze clinic metrics and implement improvements to workflow and performance Support referral development and community engagement initiatives What We’re Looking For Bachelor’s degree preferred (or equivalent experience) 1+ years of leadership experience in a fast-paced healthcare or medical office environment Strong operational, organizational, and team leadership skills Experience managing clinic operations, staff performance, and patient experience initiatives Ability to prioritize multiple responsibilities in a dynamic healthcare environment Why Join Us Monday–Friday schedule Collaborative, mission-driven work environment Generous PTO + paid holidays Comprehensive benefits package: medical, dental, vision, and 401(k) with company match Company-paid life and disability insurance Opportunity to lead teams and make a meaningful impact in the communities we serve Qualifications