Benefits:

401(k) matching
Dental insurance
Employee discounts
Health insurance
Paid time off
Profit sharing
Training & development

Chimney Cricket is a full-service chimney, fireplace, and hearth company serving homeowners throughout the greater Philadelphia region. We specialize in inspection, service, restoration, installation, and masonry repair.

We are looking for a highly organized Project Operations Coordinator (POC) to help keep projects moving efficiently from approval through completion. Once a project is approved, this role helps guide it through scheduling, material coordination, documentation, and customer communication. The POC works closely with the Operations Manager and field technicians to ensure projects are organized, prepared, and executed smoothly.

If you enjoy organization, problem solving, and managing multiple moving pieces, this role may be a great fit.

Responsibilities

Project Coordination

The Project Operations Coordinator helps ensure projects move forward efficiently after sales approval. This includes coordinating scheduling, confirming project readiness, and maintaining communication between the office, technicians, and customers.

Manage project workflow from sales approval through completion
Coordinate project scheduling (inc project readiness and deposit collection)
Communicate project details/updates between sales, customers, and field teams
Track project progress and identify potential coordination issues
Verify materials lists and delivery times to support project staging
Site visitation to ensure quality outcomes, customer satisfaction, and positive team morale

Project Administration

This role helps maintain accurate project documentation and ensures important operational details are organized and complete. Strong attention to detail helps support smooth project execution and billing.

Review technician paperwork and job documentation
Monitor technician timesheets related to projects
Ensure project documentation is complete and organized
Assist with project closeout and coordination with billing

Safety Program Coordination

Safety is one of Chimney Cricket’s core values. This role helps coordinate and maintain the company’s safety program by keeping documentation organized, supporting training efforts, and ensuring safety processes remain active across the team.

Maintain company safety documentation and records, including incident reports and OSHA logs
Coordinate safety meetings, training sessions, and toolbox talks
Track technician safety certifications and training requirements
Maintain safety documentation such as SDS binders and equipment records
Assist with incident documentation and coordination with safety consultants when needed

This role supports the Operations Manager in maintaining a strong safety culture across the company.

Purchasing

This role helps ensure projects have the materials and equipment needed to move forward on schedule. Attention to detail and coordination with suppliers helps prevent delays and maintain organized purchasing records.

Order materials, venting, equipment, and specialty components
Coordinate with vendors and suppliers
Track purchase orders and delivery timelines
Verify order accuracy and maintain purchasing documentation

Warehouse Support

Because our projects involve specialized materials and equipment staging, this role may also assist with warehouse coordination when needed.

Assist with receiving deliveries and checking materials
Help maintain warehouse organization
Assist with inventory tracking and reordering of common materials
Verify materials lists to support project staging

What We’re Looking For

Highly organized and detail oriented
Strong and Positive communication and coordination skills
Ability to manage multiple projects and priorities simultaneously
A proactive problem solver who takes ownership of tasks
Comfortable working in both office and warehouse environments
Interest in workplace safety programs and operational compliance

Experience with project coordination, operations, logistics, construction, or service industries preferred

Our Core Values

RESPECT – We are prepared, on time, and treat people right.
INTEGRITY – We do what we say and own the outcome.
SAFETY – We protect people, property, and the reputation of our company.
EXCELLENCE – We pursue quality outcomes and continuous improvement.

Learn more about this Employer on their Career Site