Director of Risk Management

Overview

Join a mission-driven team at River Place Behavioral Health Hospital, a 104-bed acute psychiatric hospital located in LaPlace, Louisiana, serving adolescents and adults throughout the greater New Orleans region. River Place provides comprehensive inpatient behavioral health services and intensive outpatient programming for individuals experiencing depression, anxiety, bipolar disorder, psychosis, co-occurring disorders, and other acute mental health needs. As a joint venture between Acadia Healthcare and Ochsner Health, the hospital is committed to delivering compassionate, patient-centered care in a safe, therapeutic environment. 

The Director of Risk Management is responsible for leading the hospital's risk management, patient safety, regulatory compliance, and performance improvement initiatives. This leader works collaboratively with clinical and operational teams to investigate incidents, identify opportunities for quality enhancement, ensure compliance with accreditation and regulatory standards, and foster a culture of safety that supports exceptional outcomes for the patients and families served by River Place Behavioral Health Hospital.

PURPOSE STATEMENT:

Plan, organize, direct, and oversee all aspects of risk management activities. Promote a safe environment for the protection of patients, clients, employees, and visitors to the facility in such a manner as to comply with laws, regulations, and regulatory agencies. Identify risks that could potentially result in harm to patients, staff or visitors or lead to litigation or negative media or various forms of loss.

Responsibilities

ESSENTIAL FUNCTIONS:

• Implement a robust risk management program throughout the facility.
• Collaborate and consult with the corporate risk management department.
• Lead Investigations and analyze actual and potential risks in the facility. Collaborate with the Legal team to assess liability and probability of legal action for potential notification. Implement, educate, and encourage incident reporting per policy throughout the facility.
• Develop and implement infrastructures and systems that support patient safety.
• Promote a culture of safety by encouraging incident reporting.
• Collaborate with employees to streamline the incident reporting process making it more effective and efficient.
• Collaborate with facility leadership and all departments to monitor and promote compliance with the organization's policies, procedures, state and federal laws, and regulatory agencies
• Responsible for identifying high-risk areas that could cause harm to persons receiving services, visitors, and employees.
• Provide staff development, and training related to identifying, reporting, mitigating, and minimizing risk.
• Collaborate with Patient Advocate to review complaints and grievances to identify potential exposures.
• Coordinate with facility leadership to establish and implement a Safe Catch Program.
• Collaborate with QAPI disciplines to complete a Root Cause Analysis for specified events.
• Establish and lead a Safety Committee that identifies and develops measurable safety initiatives based on facility data that improve the safety culture.
• Serve as a resource and consultant for risk management activities, performance improvement, policy/procedure development, and compliance initiatives.

OTHER FUNCTIONS:

• Perform other functions and tasks as assigned.

Qualifications

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

• Bachelor's degree in a clinical healthcare, risk management, business, finance, or a related field required. Master's degree in health information management, nursing, or related field preferred. 
• Two or more years’ experience in a risk management position required.
• One or more years of supervisory experience preferred.
• Experience with CARF, DEA, Joint Commission, or CMS surveys, as required by service line(s) supported

LICENSES/DESIGNATIONS/CERTIFICATIONS:

• CPHRM Preferred.
• CPR and de-escalation/restraint certification required (training available upon hire and offered by facility).
• First aid may be required based on state or facility.

ADDITIONAL REGULATORY REQUIREMENTS:

While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when circumstances (e.g. emergencies, changes in workload, rush jobs or technological developments) dictate.

We are committed to providing equal  employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws.

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