Back to search
Work with clients to establish detailed profiles and procedures that properly represent their export/import process. Models and acts in acts in accordance with our guiding principles and core values.
Job Responsibility Description | |
Main Activities | |
Keep records on the destination, weight, and charges on all incoming and containers. Verify check rate charges by means of rate charts. | |
Record shipment data, such as weight, charges, space availability, and damages and discrepancies, for reporting, accounting, and recordkeeping purposes | |
Contact Transportation Dispatch Associate to make arrangements and to issue instructions for loaded and empty containers. | |
Verify information, operate data entry software such as VIntermodal and Imexnet, and prepare documents | |
Requesting further information for documents that are deemed incomplete | |
Verifying, correcting, deleting unnecessary data, or combining data from several sources before entering into the system | |
Access online browser-based systems as per customer requirements and other affiliated Business entities | |
Scan photos, blueprints and other documents for data input into document management systems such as VIntermodal | |
Maintain records of all outgoing and incoming shipments from and to the warehouse and or container yard utilizing VIntermodal and Imexnet | |
Accurately tracks and invoices chassis usage days for import and export operations | |
Partner with Billing Associates to process invoices for customers and/or resolve invoice discrepancies | |
Analyze inventory reports to ensure cargo and/or containers are compliant with allotted free times | |
Oversee and expedite the order life cycle of containers to meet and exceed department KPI’s. | |
Ensure shipment charges are processed through company-approved forms of payment such as CargoSprint,PayCargo, credit, and checks | |
Work with Payables Associates on providing relevant data and documentation for vendor cost processing | |
Utilize web-based resources and company systems to notify customers of incoming and outgoing containers. | |
Coordinating with compliance, transportation, warehouse, and terminal teams within the organization for smoothly receiving/ shipping of containers. | |
Any other task as required by the Customer Service Supervisor / Manager |
Monday - Friday
8:00 am -5:00 pm
40 hours a week
Learn more about this Employer on their Career Site
