Business Development Manager

Position Summary

The Business Development Manager – Service Division is responsible for identifying, developing, and securing new service customers and strategic opportunities that drive long-term revenue growth. This role focuses on new business acquisition, market expansion, and relationship development with targeted accounts, property owners, facility managers, and decision-makers.

This is a hunter-focused role responsible for building pipeline and transitioning won accounts to the Service Account Executive team for long-term management. The ideal candidate has 3–5 years of experience in the HVAC/mechanical service industry and a proven ability to convert opportunities into recurring service revenue.

Key Responsibilities

• Identify and pursue new business opportunities for service, maintenance agreements, repairs, and retrofit work
• Develop and execute a business development strategy aligned with service growth objectives
• Prospect new customers through outreach, referrals, networking, and strategic partnerships
• Build relationships with facility managers, property managers, owners, and decision-makers
• Conduct introductory meetings and site visits to understand customer needs
• Collaborate with Service Account Executives on pricing, proposals, and scopes
• Successfully transition won accounts to the service team for ongoing management
• Maintain accurate pipeline and forecasting data in CRM systems
• Represent the company at industry events and networking functions
• Monitor market trends and competitive activity

Required Qualifications

• 3–5 years of experience in the HVAC, mechanical, or building services industry (required)
• Proven success in business development or new-account sales
• Understanding of service offerings and maintenance agreements
• Strong communication, presentation, and relationship-building skills
• Self-motivated and results-driven mindset
• Strong organizational and time-management skills
• Proficiency with Microsoft Office and CRM systems
• Valid driver’s license and ability to travel locally

Preferred Qualifications

• Experience selling HVAC or mechanical service solutions
• Established relationships within commercial or industrial markets
• Experience working closely with service operations teams
• Knowledge of lifecycle selling and recurring revenue models

Key Competencies

• Hunter mentality and strong prospecting skills
• Strategic thinking and opportunity qualification
• Persistence and resilience
• Professionalism and accountability

About Us:

Tropic-Kool Mechanical Services (Tropic-Kool), A Fidelity Company, is a leading design-build HVAC/Mechanical services provider. Serving Tampa Bay metro and surrounding areas, we are experts in the Healthcare, Education, and Commercial/Industrial sectors. Our engineers and factory-trained technicians are committed to providing the highest level of service to ensure clients receive reliable, efficient, and cost-effective HVAC solutions. 

Within our 25,000 square-foot automated facility, Tropic-Kool operates our own fabrication and welding shop to facilitate custom, fast-track projects. In addition, we maintain an extensive HVAC parts inventory to support our world-class service group.