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ED Technician II
Full Time, Night-shift (7:30p-8a)
**Company Description**
Located in Largo in the heart of Prince Georgeās County, UM Capital Region Medical Center is a new state-of-the-art regional medical center dedicated to providing improved access to primary and ambulatory care services. Serving as a tertiary care center for critically ill patients, our facility also expands community partnerships aimed at enhancing the health status of Prince Georgeās County residents.
**Position Summary**
Under the direction of a licensed nurse and/or physician, the ED Technician II assists in patient care by performing triage, registration, basic laboratory tests, EKGs, and related routine, non-professional nursing care. This role requires a High School diploma or equivalent and current CNA certification.
**Key Responsibilities**
*Patient Care*
- Provide safe, effective, timely, and efficient care to assigned patients under licensed nurse supervision.
- Perform basic patient care functions including comfort measures, linen distribution, assisting with nourishment, and managing bedpans or urinals.
- Conduct patient care procedures such as obtaining weights, vital signs, glucose monitoring, suctioning of tracheostomy/ET tubes, intake and output monitoring, dressing changes, specimen collection, and splint application as directed.
- Observe, interpret, and promptly report changes in patient conditions or behaviors. Respond quickly to patient call lights.
- Accurately respond to cardiac monitor alarms by identifying cardiac rhythms and communicating findings; procure rhythm strips per guidelines.
- Assist with patient transfers and transport using proper safety and body mechanics.
- Ensure patient safety by monitoring arm bands, side rails, restraints, call light positioning, and toileting needs. Secure patient valuables as necessary.
*Documentation*
- Accurately document patient activities of daily living (ADLs), vital signs, weights, dressing changes, suctioning, and other care activities.
- Maintain unit records including admission, transfer, discharge logs, and interventions.
- Support clerical duties such as placing orders, retrieving information, and transcribing physician orders.
*Supplies and Equipment*
- Assess and procure necessary supplies; stock patient care areas and emergency equipment.
- Set up and operate oxygen, cardiac monitors, EKG machines, and other patient care equipment.
- Perform quality control on glucometers and ensure emergency equipment is functional; report malfunctions promptly.
- Maintain cleanliness and organization of hallways, supply carts, IV pumps, and patient rooms following infection control procedures.
*Customer Service*
- Greet patients and visitors courteously and professionally, maintaining eye contact and using respectful communication.
- Follow communication protocols, introduce self with job title, and engage customers with open-ended questions.
- Respond promptly to questions, concerns, or complaints, striving for immediate resolution.
- Maintain confidentiality of patient information in all settings.
- Provide assistance proactively and facilitate smooth hand-offs to other staff when necessary.
- Demonstrate commitment to service recovery when expectations are not met.
*Commitment to Co-Workers*
- Offer assistance to colleagues and other departments as needed.
- Take responsibility for problem-solving and meeting deadlines.
- Address conflicts directly and respectfully; seek help if unresolved.
- Respect othersā time by attending meetings punctually and communicating absences.
- Provide status updates to ensure workflow continuity during absences.
*Communication Etiquette*
- Maintain respectful, courteous, and professional communication at all times.
- Limit personal cell phone use in patient care areas and during work hours.
- Avoid texting or emailing during meetings except in emergencies.
- Answer calls promptly, introduce self and department, and follow proper phone etiquette.
- Maintain appropriate voicemail and out-of-office messages.
- Return emails and voicemails within one business day.
- Be mindful of voice and language in public areas.
*Self-Management*
- Adhere to hospital dress code and wear identification badge visibly at all times.
- Complete assignments within deadlines or negotiate alternatives as needed.
- Fulfill mandatory education and competency requirements annually.
- Follow all safety, infection control, and employee health standards.
- Demonstrate commitment to personal and professional growth.
- Comply with all hospital policies, including attendance, punctuality, and confidentiality.
- Respect designated break and lunch times.
**Qualifications**
- High School diploma or equivalent required.
- Current CNA certification required.
- Ability to work under the supervision of licensed nurses and physicians.
- Strong communication, organizational, and interpersonal skills.
- Commitment to excellent patient care and customer service.
Join UM Capital Region Medical Center and contribute to a team dedicated to exceptional patient care and community health improvement.
Compensation:
- Pay Range: $20.26 - $32.97/hr
- Other Compensation (if applicable): Shift differentialsĀ
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*UM Capital Region Medical Center is an equal opportunity employer committed to diversity and inclusion in the workplace.*
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