HEALTHCARE PROJECT COORDINATOR I

The Healthcare Project Coordinator I plans, organizes, and executes the efficient completion of miscellaneous projects based on the operational, clinical, and technical needs of the Practice as directed. This role shadows the Practice Manager to acquire job-related knowledge via on-the-job training. This position observes a PTO Blackout during the last week of December each year.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Serves as primary point of contact for multiple projects, providing updates to the Billing Manager as required.
• Identifies and tracks project risks/concerns and escalates as necessary to ensure timely resolutions.
• Establishes a rapport with co-workers and external partners to ensure smooth project completions with timely and consistent levels of service.
• Coordinates with multiple teams to achieve required project targets and goals with a sense of urgency.
• Assists with development of project plans, timelines, and budgets while keeping relevant parties updated on project progress.
• Works closely with legal offices to gather data on cases and to ensure proper reimbursement of services rendered.
• Collects prepayments on patient surgical accounts.
• Backs up Medical Records Custodian as needed.
• Performs other applicable duties as assigned.

REQUIRED QUALIFICATIONS AND ABILITIES:

• Minimum High School Diploma or equivalent
• At least two (2) years’ administrative experience in a medical environment, office, clinic, or hospital
• Self-starter who thrives and stays composed in a fast-paced, quickly changing environment
• Outstanding collaborative, interpersonal, and customer service skills
• Friendly, approachable demeanor which encourages collaboration for effective project completions
• Meticulous organizational and multitasking skills
• High level of focus, accuracy, and attention to detail
• Proficiency in Microsoft Office suite, AllScripts PM/EHR, and Phreesia software
• Able to effectively understand, follow, and communicate oral and written instructions in English. Must read, write, and speak English fluently to ensure clear work-related communication and patient safety

PHYSICAL REQUIREMENTS:

• Prolonged periods of sitting at a desk while working on a computer

INCLUSIVE, EQUAL OPPORTUNITY EMPLOYER