Non-Exempt $18.37
Job Summary:
Responsible for providing peer support services to members with behavioral health issues, psychiatric disorders, drug and/or alcohol dependence, and physical illnesses. The peer worker will act as a consumer advocate, provide information and support for consumers, and assist consumers in their recovery process.
Core Competencies:
- Ability to learn and apply new skills; uses resources effectively
- Assesses own strengths and weaknesses; seeks feedback to improve performance; pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others.
- Ability to effectively use Electronic Health Records.
- Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics.
- Manages difficult or emotional patient situations; responds promptly to customer needs; solicits patient feedback to improve service.
- Effective communication skills both verbal and written.
- Establishes and maintains effective relations with coworkers and a group setting.
- Displays passion and optimism; inspires respect and trust; mobilizes others to fulfill the vision.
- Encourages open communications; confronts difficult situations; maintains objectivity; keeps emotions under control; uses negotiation skills to resolve conflicts.
- Shows respect and sensitivity for cultural differences.
- Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and principles; upholds organizational values.
- Provides care to patients within scope of work.
- Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.
- Dresses appropriately for position; keeps self well groomed.
- Demonstrates persistence and overcomes obstacles.
- Meets challenges with resourcefulness; presents ideas and information in a manner that gets others' attention.
- Prioritizes and plans work activities; uses time efficiently; plans for additional resources; develops realistic action plans.
- Demonstrates accuracy and thoroughness; monitors own work to ensure quality and completes work in a timely manner.
- Observes safety and security procedures; determines appropriate action beyond guidelines; reports potentially unsafe conditions; uses equipment and materials properly.
- Must have a high school diploma or general education degree (GED)
- Certification as a certified peer specialist in the state of New Mexico.
- Must maintain a clean driving record. Must submit to LCDF required background check, TB screen and drug testing.
- Health Insurance - PPO
- Dental Insurance
- Vision Insurance
- 401(K) with employer matching
- Life and AD&D Insurance
- Short Term Disability
- Long Term Disability
- Supplement Life Insurance
- Paid Time Off (PTO)
- Holidays (9)
- Education Reimbursement
- Cafeteria Plan
- Employee Assistance Program
- Travel Reimbursement
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