Clinical Supervisor - RN

Title: Clinical Supervisor (RN)

Pay Rate: $49.00 - $59.00 per hour

Location: Las Cruces, NM

Status: Full-Time, 40hrs/week

Schedule: FT Days

Benefits: Medical, Dental, and Vision (with company contribution), Paid Time Off, 401k

About DocGo:
DocGo is leading the proactive healthcare revolution with an innovative care delivery platform that includes mobile health services, population health, remote patient monitoring, and ambulance services. DocGo disrupts the traditional four-wall healthcare system by providing high quality, highly affordable care to patients where and when they need it. DocGo's proprietary, AI-powered technology, logistics network, and dedicated field staff of over 3,000 certified health professionals elevate the quality of patient care and drive efficiencies for municipalities, hospital networks, and health insurance providers. With Mobile Health, DocGo empowers the full promise and potential of telehealth by facilitating healthcare treatment, in tandem with a remote advanced practice provider, in the comfort of a patient's home or workplace. Together with DocGo's integrated Ambulnz medical transport services, DocGo is bridging the gap between physical and virtual care.

Job Description:  

You will be supporting clinical & vaccine programs for DocGo’s affiliated Clinical Practice Group in New York & New Jersey, in addition to occasional remote support of programs in the state of California. You will supervise a team of mobile clinicians providing in-home and event-based patient care by ensuring high-quality clinical standards & workflows are adhered to, and nurses are trained and competent to deliver excellent patient care. The clinical supervisor will work directly with the regional clinical manager and clinical leadership in the development and support of ongoing projects, including primary care, gap closure, transitional care, and vaccine programs while ensuring nurses have the knowledge and resources they need to perform at the top of their license.

Essential Duties & Responsibilities

Leadership & Supervision

• Provide direct supervision, coaching, and support to mobile health collaborators in the field, ensuring professional conduct and adherence to clinical & company standards.
• Lead daily huddles, sharing updates and information consistently and effectively
• Participate in recruitment, interviewing, onboarding, and ongoing competency evaluations of clinical personnel, as needed
• Support a positive team culture focused on accountability, collaboration, and continuous improvement.
• Serve as a liaison between frontline staff and leadership, escalating concerns and providing recommendations for improvement.
• Enforce company policies & procedures, issuing verbal and/or written disciplinary action, as necessary

Clinical Oversight & Quality Assurance

• Serve as an expert for clinical workflows, use of Athena EHR, and troubleshooting clinical equipment used in the field
• Collaborate with clinical leadership to develop & disseminate clinical workflow improvements
• Support core functions of the vaccine program, including querying vaccine registries and/or vaccine pack-out procedures
• Ensure compliance with federal, state, and local regulations, as well as internal policies, protocols, and accreditation standards.
• Participate in audits, quality reviews, incident investigations, and corrective action planning, as necessary.

Training & Professional Development

• Support orientation, skills training & competency sign-offs for nursing staff, as needed.
• Coach team members on clinical workflows, patient communication & safety
• Identify individual skill gaps and coordinate additional learning opportunities

Operational Support

• Assist with scheduling, workload distribution, and resource planning, as needed.
• In collaboration with Operations team members, ensure inventory control of medical supplies, PPE, vaccine supplies, and equipment
• Provide direct patient care to support operations in times of callouts or operational need, up to 50% of a typical work week
• Occasional travel to satellite bases
• Other duties as assigned

Qualifications

• Active, unrestricted Registered Nurse (RN) license in the state of NM.
• Driver’s License (2 years as a minimum) with an acceptable driving record
• Minimum 3–5 years of nursing experience; supervisory or charge nurse experience strongly preferred.
• Current BLS certification
• Strong interpersonal, organizational, and communication skills.
• Ability to lead teams in a fast-paced, dynamic environment while maintaining high standards of safety and care.
• Emergency Department, Urgent Care, Internal Medicine, Hospital – Critical Care, Family Practice or other relevant areas experience preferred
• Clinical work experience with patients ranging from pediatrics to geriatrics

EEO/AAP Statement:  DocGo is an equal opportunity employer. We acknowledge and honor the fundamental value and dignity of all individuals. We pledge ourselves to crafting and maintaining an environment that respects diverse traditions, heritages, and experiences.  DocGo is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

The above-noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the applicant a general sense of the responsibilities and expectations of this position.  As the nature of business demands change so, too, may the essential functions of the position.