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Customer Support Representative

Culligan 93IL
Posted 9 days ago, valid for 13 days
Location

Las Cruces, NM, US

Salary

$18 - $21 per hour

Contract type

Full Time

Health Insurance
Paid Time Off
Employee Discounts

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Sonic Summary

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  • Culligan Water is seeking a Customer Service Representative with a minimum of two years of customer service experience.
  • The role involves extensive problem-solving, order processing, and managing customer accounts while providing proactive sales support.
  • Candidates should be detail-oriented, organized, and possess strong interpersonal and communication skills.
  • The position offers a competitive salary and a comprehensive benefits package including health insurance, 401(k) matching, and paid time off.
  • Proficiency in Microsoft Office and excellent time management skills are also required for this role.
Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance
 
Benefits/Perks
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401K retirement with company match
  • Vacation, paid time off
  • Company-paid training
  • Employee discounts for Culligan in-home products
  • Eligibility for annual recognition and training meetings/events

Job Summary
Culligan Water is seeking an individual experienced in customer relations. The Customer Service Representative works directly with customers to discuss orders, resolve problems, and meet related needs. To be a successful Customer Service Representative, you should be detail-oriented, organized, and have strong interpersonal and communication skills. 

Responsibilities
  • Extensive problem-solving, order processing, and helping to manage customer accounts
  • Provide proactive sales support by developing close relationships with customers
  • Schedule service and delivery orders
  • Sales Activity scheduling and monitoring 
  • Coordinate schedules with the sales/service/operations team
  • Contact customers for purposes of scheduling additional services or offering maintenance plans
  • Refer unresolved customer grievances to designated departments for further investigation

Qualifications
  • High school diploma or GED
  • Minimum of two years of customer service experience required
  • Strong time management and project management skills
  • Proficient in Microsoft Office (word, excel, outlook)
  • Excellent communication skills, both written and verbal

About Culligan
As the world’s leading water experts, we are dedicated to delivering high-quality water solutions to residential, commercial, and industrial customers. Culligan International offers technologically advanced, state-of-the-art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole-house filtration systems. 

 
Compensation: $18.00 - $21.00 per hour



About Culligan

 

Great tasting water. Brighter future. Bigger job opportunities. Culligan is making a real difference in the lives of people all over the world by providing better, cleaner water through our suite of innovative products and exceptional customer service. Join the Culligan team. Apply for a job now.

 

Culligan provides healthy, delicious water for our customers in their homes, offices, businesses, and industrial facilities around the world. Our complete line of water softeners, water filtration systems, commercial and industrial water treatment solutions, drinking water systems, whole-house filtration systems and bottled water delivery options set the standard in the water treatment industry.

 

 

 


This location is independently owned and operated. Your application will go directly to the owner, and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner, and not to Culligan Corporate.




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