La Clinica de Familia (LCDF) is a FQHC with several locations in Southern New Mexico. For over 40 years, La Clinica has provided services to the residents of Southern New Mexico. Our mission statement definitely speaks to what La Clinica de Familia stands for, which is to empower and enrich families, individuals, and communities by providing quality medical, dental, behavioral health and educational service for people of all cultures.

up to $24.51
Non-Exempt

Job Summary:
Under the direct supervision of the Clinical Team Lead, the Patient Navigator–Community Health Worker plays a key role in supporting clients as they navigate behavioral health, physical health, and social service systems. The Patient Navigator will focus on patient and community engagement, outreach, care coordination, and advocacy. Ensuring individuals receive timely, culturally responsive and person-centered services. The Patient Navigator will work as part of a multidisciplinary CCBHC team to improve health outcomes, reduce barriers to care, and promote recovery and wellness. This role addresses social determinants of health, identifies barriers and provides community-based resources and services.

Core Competencies:

Trauma informed, person centered engagement
Motivational interviewing
Crisis awareness and de-escalation
Organization and time management
Professional boundaries and ethics
Able to operate a computer and knowledge of Microsoft Office and be proficient in the use of electronic health record systems.
Fluent written and verbal skills in English and Spanish Preferred
Age Specific Competency:
- School Age (5-12 years)
- Adolescent (13-18 years)
- Young Adult (19-40 years)
- Middle Age (41-65 years)
- Older Adult (Over 65 years)

Job Requirements:

High school diploma or equivalent
3 years of direct patient care experience.
Community Health Worker Certification or be able to obtain within first three to six months of employment.
Medical Assistant Certification, preferred.
Experience working with diverse populations, including individuals with behavioral health or substance use needs, preferred.

Benefits:

Health Insurance - PPO
Dental Insurance
Vision Insurance
401(K) with employer matching
Life and AD&D Insurance
Short Term Disability
Long Term Disability
Supplement Life Insurance
Paid Time Off (PTO)
Holidays (9)
Education Reimbursement
Cafeteria Plan
Employee Assistance Program
Travel Reimbursement

43-70-768-00

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Patient Navigator (43-70)