Catering Sales Manager

Job Title: Catering & Event Sales Manager (Flagship Stores)

Location: Las Vegas, NV (Overseeing 2 Flagship Locations)

Reports to: Franchise Owner / District Manager

$50,000-$60,000 annual salary with OTE $90,000-$100,000

Role Overview

The Catering & Event Sales Manager is responsible for driving top-line revenue through two primary channels: High-Volume B2B Catering and Experiential Venue Activations. This role manages the sales lifecycle from lead generation to contract execution for two high-traffic flagship locations. The ideal candidate will leverage the iconic Five Guys brand to secure partnerships with convention organizers, labor contractors, and global brands.

Key Responsibilities

1. Strategic Sales & Business Development

• Convention Targeting: Utilize the 2026 Master Calendar to proactively pitch catering solutions to General Service Contractors (Freeman, GES) and technical labor houses (AV, Security, Production).
• Venue Activations: Sell "Full Venue Buyouts" and "Window Wrap" media packages to marketing agencies representing Fortune 500 exhibitors (e.g., CES, AWS re:Invent, SEMA).
• Pipeline Management: Maintain and update the HubSpot CRM, managing automated outreach sequences, lead scoring, and deal stages.
• Partnership Development: Act as a representative of the business to network and engage with industry vendors and partners to coordinate deal referrals and marketing opportunities.

2. Account Management & Relationship Building

• Conduct "Burger Drops" and tasting sessions for key decision-makers at corporate headquarters and venue dispatch offices.
• Serve as the primary point of contact for corporate event planners, ensuring seamless communication from the initial inquiry to post-event wrap-up.
• Develop a "Preferred Partner" program for recurring convention vendors to ensure year-over-year retention.

3. Operational Workflow & SOP Oversight

• Collaborate with Store Managers at both flagships to ensure "Convention SOPs" are followed, protecting retail operations during bulk production.
• Develop "Last-Mile" logistics plans for complex deliveries into high-security convention zones (LVCC, Venetian Expo, Mandalay Bay).
• Manage on-site logistics for brand activations, including load-in/load-out of third-party furniture, signage, and demo equipment.

4. Financial Performance & Reporting

• Achieve monthly and quarterly sales targets for catering and venue rentals.
• Manage the contracting process, including F&B minimums, buyout fees, and media-wrap pricing.
• Provide weekly reports to ownership on pipeline value, closed/won revenue, and upcoming high-impact show cycles.

Qualifications & Experience

• Experience: 3–5 years in B2B Sales, Event Management, or Hotel Sales (Las Vegas market experience preferred).
• Tech Stack: Proficiency in HubSpot (CRM & Payments) or similar platforms.
• Knowledge: Deep understanding of the Las Vegas convention ecosystem and the "load-in/load-out" cycle of major trade shows.
• Communication: Exceptional pitching and negotiation skills; ability to communicate effectively with both C-suite executives and hourly labor crews.
• Logistics-Minded: Ability to solve complex "last-mile" delivery challenges in high-pressure environments.

Performance Metrics (KPIs)

1. Outreach Volume: Number of new qualified leads entered into HubSpot weekly.
2. Conversion Rate: Percentage of proposals moved to "Closed/Won" status.
3. Revenue Growth: Total monthly revenue generated through catering and venue rentals across the two flagships.
4. Retention: Number of clients booking across multiple show cycles or multiple locations.

Company Introduction

Five Guys Burgers and Fries is one of America's most successful hamburger concepts, not just for its food, ranked the #1 burger in America by the Zagat survey, but also because of its employees.
We have a unique work environment where you're trained to work every position in the restaurant. From the register, to the grill, to morning prep and evening close, our crew members become a team working in all aspects of the restaurant.
We also have a unique crew bonus program that provides the opportunity to earn cash bonuses two times per week giving our crew members the opportunity to earn much higher incomes.
We have an open kitchen experience so it's fun and it's loud with lots of team communication. The crew's burger creation is part of the customer experience.