Corporate IT Tech Tier I

Description

Mikhail Education – Multi-Campus Support Role in Las Vegas, NV

PART-TIME

Mikhail Education is seeking a dependable and customer-focused Part-Time IT Technician I to provide Tier 1 technical support across our campuses in Nevada, California, and Texas. Mainly in Nevada. California and Texas will be remotely.

As the first point of contact for IT support, this role is responsible for troubleshooting hardware, software, and basic networking issues while delivering excellent customer service to students, faculty, and staff.

Check out our two Las Vegas locations:

Look at ATI! 

See our Las Vegas College location! 

Key Responsibilities:

• Respond to and resolve initial IT support requests  
• Log and track service tickets, documenting resolutions  
• Perform basic diagnostics and escalate complex issues as needed  
• Set up and configure workstations, printers, phones, and peripherals  
• Maintain IT documentation and inventory records  
• Support users with general technology questions  
• Follow IT security policies and best practices  

Physical & Work Environment:

• Indoor, professional office setting  
• Prolonged computer use  
• May lift/move equipment up to 25 lbs.  
• Requires attention to detail and ability to meet deadlines  

If you’re organized, tech-savvy, and enjoy helping others solve problems, we encourage you to apply!

Apply today to join the Mikhail Education team!

AN EQUAL OPPORTUNITY EMPLOYER. Mikhail Education Corporation, LLC. is an Equal Opportunity Employer and service provider for all individuals, including those with disabilities. Mikhail Education Corporation does not discriminate against any person, but rather bases all employment decisions on an individual’s demonstrated, job-related ability, skill, and knowledge. It is our policy to provide equal employment opportunities for all without regard to mental or physical disability, genetic information of any individual or of his/her family, race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, veteran status, or any other protected class. Equal opportunity is also provided in assignments, training, compensation, transfers, promotions, classification, referral, benefit programs, and discharge.

Requirements

Qualifications:

• High school diploma or equivalent  
• Basic knowledge of computer systems, mobile devices, and networks  
• Strong troubleshooting and communication skills  
• Ability to prioritize tasks and meet deadlines  
• Customer service mindset with a proactive approach
• May require local travel as needed