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Customer Support Admin Supervisor

Caesars Entertainment
Posted 2 months ago, valid for 7 days
Location

Las Vegas, NV 89140, US

Salary

Competitive

Contract type

Full Time

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Sonic Summary

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  • Caesars is seeking a Customer Support Admin Supervisor in Las Vegas, NV, to oversee the Customer Admin Support department.
  • The role requires supervising a team of Customer Support Admins, ensuring high service levels and quality standards are maintained.
  • Candidates should have at least 3 years of experience in customer support or a related field.
  • The position offers a competitive salary of $60,000 per year.
  • Join Caesars Digital to be part of a leading sports betting platform and help shape the future of gaming.

WELCOME TO THE EMPIRE! Caesars is one of the biggest names in the world of betting and we are striving to become the largest sports betting platform across America. We share a passion for sports and are industry leaders providing best-in-class service for all our customers.

BE HOLD! There is an immediate opening for a Customer Support Admin Supervisor in Las Vegas, NV.  As the Customer Support Admin Supervisor, you will be responsible for supervising the Customer Admin Support department, ensuring that service levels are met and exceeded, contacts are recorded for reporting purposes, and that contact quality is of a high standard. You will also, supervise your own group of Customer Support Admins, meeting monthly to review team, grading calls, coaching, and setting targets for improvement. 


At Caesars Digital, We Don’t Just Play the Game — We Set the Standard.

As a proud part of Caesars Entertainment, the world’s premier gaming company with more than 80 years of sports betting leadership, Caesars Digital is Blazing The Trail in digital innovation, customer experience and industry excellence.

We believe every Team Member should be treated like royalty because We Are All Caesars. This guiding principle fuels our commitment to delivering legendary service and creating unforgettable experiences for our customers.

From cutting-edge digital platforms including Caesars Sportsbook, Caesars Palace Online, Horseshoe Online Casino and Caesars Racebook, to the continuing expansion of our retail footprint and our William Hill legacy, along with powerhouse partnerships across sports and entertainment, we’re building something extraordinary. And we want you to be part of it.

Ready to make your mark on the Empire?

Explore our open roles and discover how you can help shape the future of gaming.

Join us. Blaze the Trail. Because at Caesars Digital, We Are All Caesars.




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