Experienced Surgery Scheduler

Join a growing practice that has been serving the Las Vegas community for decades. At Las Vegas Urology, our team is committed to delivering exceptional patient care through collaboration, efficiency, and compassion. We are currently seeking an experienced, detail-oriented Surgery Scheduler who thrives in a fast-paced environment and is passionate about supporting both patients and providers.

This is a great opportunity for someone who enjoys being a key part of the patient care journey-from scheduling through successful surgical outcomes.

Position Summary The Surgery Scheduler is responsible for coordinating all aspects of surgical procedures, including scheduling, authorizations, patient communication, and pre-operative preparation. This role plays a critical part in ensuring a seamless experience for both patients and providers.

Key Responsibilities

• Coordinate and schedule surgical procedures following provider consultations
• Obtain insurance authorizations and verify eligibility
• Communicate surgery details clearly with patients, including date, time, and location
• Coordinate with hospitals, surgery centers, and ancillary providers (e.g., anesthesia)
• Ensure all pre-operative requirements are completed (registrations, labs, clearances, etc.)
• Collect applicable patient financial responsibility prior to procedures (copays, deductibles, OOP)
• Complete FMLA paperwork within required timelines and collect associated fees
• Schedule post-operative follow-up appointments
• Enter and maintain accurate patient information in the EHR system (including hospital encounters and face sheets)
• Maintain task queues and ensure timely follow-up on all assigned items
• Provide excellent customer service while handling a high volume of calls and patient interactions
• Maintain strict confidentiality and adhere to all HIPAA guidelines

What We're Looking For

• Strong organizational skills and attention to detail
• Ability to multitask and prioritize in a high-volume environment
• Clear, professional communication skills with a patient-first approach
• Ability to work collaboratively with clinical and administrative teams
• Comfortable handling time-sensitive and sometimes stressful situations

Qualifications

• High School Diploma or GED required
• 2–3 years of surgery scheduling experience in a medical clinic required
• Knowledge of medical terminology preferred

Work Environment

• Office-based setting with frequent patient and provider interaction
• Fast-paced environment with multiple priorities and deadlines

Physical Requirements

• Prolonged sitting and frequent phone use
• Manual dexterity for computer and phone systems
• Ability to maintain focus and accuracy in a high-energy environment